Jul 2026
7th Jul 2026
We’re HIRING: An Assistant Director – Domestic Building Legal Service
The Opportunity Assistant Director - Domestic Building Legal Service Location: Melbourne CBD Job Type: Ongoing, Full-Time Salary: $130,358.40 - $135,809.79 Consumer Action Law Centre...
6th Jul 2026
Courage, ambition and clarity are musts or new anti-scam laws will fail say consumer advocates
Consumer advocates are warning that the Government’s much lauded Scam Prevention Framework (SPF) will fail to protect Australians from scam crime unless the tough talk and promises deliver tangible in...
6th Jul 2026
Joint Consumer Submission: Scam Prevention Framework codes and rules
This is a joint submission, co-drafted by Consumer Action Law Centre (Consumer Action), CHOICE and the Australian Communications Consumer Action Network (ACCAN), and made on behalf of: Organisation...
Jun 2026
30th Jun 2026
Manufactured Consent: New report shines spotlight on dodgy practice of lead generation
Consumer Action Law Centre has published a new report Manufactured Consent: stopping the harm from manipulative lead generation detailing the complicated practice and its devastating consumer harms....
30th Jun 2026
REPORT Manufactured Consent: Stopping the harm from manipulative lead generation
Lead generation – the process of identifying people as potential sales targets and harvesting their contact details for future sales pitches – has become a significant source of consumer harm. Lead ge...
26th Jun 2026
We’re HIRING! A Solicitor
Consumer Action Law Centre Job description About the role Location: Melbourne CBD Job Type: Ongoing, Full-Time & Part-Time considered. Salary: $110,328.68 - $115,325.78 Consu...
24th Jun 2026
REPORT: ASIC spotlights how car loans cause deep consumer harms
Consumer advocates nationwide have welcomed the release of the Australian Securities and Investments Commission (ASIC) report ‘Lifting the bonnet: ASIC’s review of car loans’. ASIC’s Indigenous Outrea...
24th Jun 2026
Changes to the insurance code of practice fall well short say consumer groups
The Financial Rights Legal Centre (Financial Rights), Financial Counselling Australia (FCA) and Consumer Action Law Centre (Consumer Action) have warned that government intervention may be needed if g...
22nd Jun 2026
Don’t miss out! Lodge your claim to AFCA asap if you were ripped off by Snaffle
In May, the Federal Court ordered a $33.5 million penalty against Snaffle, operated through Walker Stores, for inflating prices and overcharging customers on credit contracts. Many of the customers we...
19th Jun 2026
Federal Court scathing on HSBC, bringing legal clarity: Australia’s banks MUST protect their customers from scams
Consumer Action Law Centre CEO Stephanie Tonkin says the $35 million penalty plus costs imposed on HSBC Bank in the Federal Court yesterday sends a clear and resounding signal to Australia’s banks: th...
