Dec 2025
19th Dec 2025

Joint Consumer Submission to the Life Code Independent Review

Consumer Action is a signatory to the Joint Consumer Submission to the Life Code Independent Review. This submission builds a case that the current Life Code – and the ‘promises’ life insurers make...
12th Dec 2025

Consumer Action wins landmark Federal Court case against pawnbroker Taylors Business

Consumer Action Law Centre (Consumer Action) has secured a comprehensive victory in the Federal Court of Australia against Taylors Business Pty Ltd (Taylors), in a judgment handed down yesterday that...
10th Dec 2025

Joint Submission: Banking Code Compliance Committee – Basic Bank Accounts

This joint submission is provided on behalf of Consumer Action Law Centre, Mob Strong Debt Help, Financial Rights Legal Centre, ICAN, Mortgage Stress Victoria and Financial Counselling Australia. B...
10th Dec 2025

Consumer advocates welcome report on the national scourge of lemon cars

Advocates across Australia are welcoming a new report today from the Australian Competition and Consumer Commission (ACCC) which points a lens at one of the nation’s most pervasive and troubling consu...
1st Dec 2025

Consumer Action calls for strong -world beating- Scams Prevention Framework as draft codes land

Consumer Action Law Centre has welcomed the latest consultation on the Federal Government’s Scams Prevention Framework (SPF), announced Friday by Assistant Treasurer Dr Daniel Mulino MP, saying Austra...
Nov 2025
24th Nov 2025

Our impact in 2024-25: Fighting injustice and working for a fairer marketplace

We are delighted to present our Impact Report 2024-25 which highlights Consumer Action Law centre’s work over the past year working with consumers, community workers, national advocates and cross-sect...
24th Nov 2025

OPINION: Meta gorges on scam victim profits

A version of this opinion piece appeared in the Sunday Herald Sun 23 November, 2025 I’ve talked a lot about banks’ central role in Australia’s scams crisis. However, the main beneficiaries of the e...
Image of Australia's Parliament House in Canberra
24th Nov 2025

Landmark reforms to stop unfair trading and strengthen consumer guarantees

Consumer groups have welcomed the decision by Consumer Affairs Ministers to progress major reforms that will make unfair business practices illegal and introduce enforceable consumer guarantees, the m...
18th Nov 2025

A surge in scams while our ‘world leading’ Scam Prevention Framework missing in action

New scam data released today from the Australian Competition and Consumer Commission (ACCC) reveals that Australians lost nearly $260 million in scams in the first nine months of 2025, a 16% increase...
11th Nov 2025

Consumer Action welcomes preliminary findings from ASIC’s review of motor car finance

Consumer Action Law Centre has welcomed the Australian Securities and Investment Commission’s (ASIC) release today of initial findings from their review into motor vehicle financing, noting that the r...