Sep 2026
3rd Sep 2026

Ensuring the Scam Prevention Framework works for First Nations consumers

This supplementary submission should be read alongside our main joint consumer submission on the Scams Prevention Framework (SPF), submitted on Friday 3 July 2026. This submission considers whether...
1st Sep 2026

INSURANCE: Cash settlements never a risk-free option says ASIC report

Consumer advocates say a timely new report from the Australian Securities and Investment Commission (ASIC) underscores what they have long been hearing about on their frontlines; insurance cash settle...
Aug 2026
28th Aug 2026

We’re HIRING! A Manager – Intake and Client Access

Manager - Intake and Client Access Consumer Action Law Centre Job description ABOUT THE OPPORTUNITY Lead the team behind Consumer Action's new integrated legal Intake Service and help improv...
27th Aug 2026

Consumer Action: Tackling 20 years of ‘dodgy,’ fighting for fairness and supporting hundreds of thousands of consumers

Consumer Action Law Centre is today celebrating an important milestone; 20 years of legal and financial counselling services and expertise used to fight for stronger consumer rights and fairness in th...
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19th Aug 2026

Mulino’s lead generation clampdown in financial services a ‘bold move’ to protect Aussies’ savings

Consumer Action Law Centre CEO, Stephanie Tonkin says Assistant Treasurer Daniel Mulino’s announcement today to rein in bad actors profiting off Australians’ life savings, is a bold and welcome move b...
17th Aug 2026

Insurance Council of Australia application for authorisation AA1000720 – Draft determination

Financial Rights Legal Centre (Financial Rights), Consumer Action Law Centre (Consumer Action), Financial Counselling Australia (FCA) and Westjustice, welcome and support the ACCC’s proposal to not gr...
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14th Aug 2026

We’re HIRING! A Senior Data, Insights & Analysis Lead

Make an impact through data-driven decision-making. Consumer Action is seeking a Senior Data, Insights & Analysis Lead on a maximum-term, two-year contract to provide organisation-wide leaders...
13th Aug 2026

Essential Services Commission Act Review

Consumer Action Law Centre (Consumer Action) strongly supports the continuation of the Essential Services Commission’s (ESC) role as the independent regulator for Victoria’s energy, water and transpor...
11th Aug 2026

Government needs to rein in poor insurance pricing practices

Consumers expect more from their insurers when it comes to pricing explanations. The Financial Rights Legal Centre, Consumer Action Law Centre, Financial Counselling Australia and CHOICE support the A...
3rd Aug 2026

We’re HIRING: A Director of Legal Practice

Director of Legal Practice Lead Australia’s pre-eminent consumer law practice Drive strategic litigation that changes the marketplace Executive leadership role with national profile...