News

Projects & Policy officer (First Nations Identified)

About the role

This a full-time 2-year fixed term role (part time considered). Salary range $89,886 – $107,087 (pro rata) plus superannuation  

The Project & Policy Officer will support the effective delivery of projects, working as a team to ensure timelines and deliverables are met and all project partners and stakeholders are effectively consulted and informed. 

Bringing their honed organisational skills, willingness and excitement to learn and grow into the role, and a commitment to improving outcomes for First Nations consumers in Victoria, the Projects & Policy officer will form part of a small but highly effective team of First Nations professionals.

Also working alongside and with the support of the broader Policy & Campaigns team, the Projects and Policy officer will collaborate and provide input into identifying, researching and developing reform solutions on issues that impact Victorian Aboriginal and Torres Strait Islander Communities.

This role would suit a recent graduate looking to gain meaningful experience in the Community Legal Centre sector and/or Public Policy space, a person with experience in social services and/or community support roles looking to steer their career into a new path, a person with strong business administration experience and a commitment to learning on the job and broadening their understanding of consumer issues.

This is a First Nations identified role, applications are open to people who identify as Aboriginal and/or Torres Strait Islander only.

Specifically, the Projects & Policy officer will:

• Work collaboratively with and reporting to the First Nations Projects & Policy lead in the maintenance of project plans, ensuring the timely delivery of project outcomes
• Project administration and support including timeline management and task creation, following up and supporting project stakeholders and partners in the delivery of their project commitments.
• Drafting project documentation and artefacts including partnership agreements, reports, marketing and communications material.
• Coordination and attendance of stakeholder engagement activities, in partnership with the First Nations engagement lead as required. Including travel and accommodation arrangements, room booking and coordination, catering etc.
• Liaising and relationship building with community and sector stakeholders including ACCO’s, relevant support services, regulators, and partner organisations including community service organisations and industry partners where appropriate.
• Working with and supporting project consultant(s) as required
• Meeting preparation and support as required including development of agendas and meeting papers, taking and distributing minutes, creating and management of online meting bookings etc.
• Working with the First Nations Projects & Policy lead to contribute to the Policy & Campaign teams policy positions and statements.
• Undertake policy research and prepare briefs, reports and other materials in support of policy and advocacy activities as required.
• Contribute to and as directed, prepare submissions as part of relevant government and regulatory processes.
• Continue to foster relationships with external First Nations and broader consumer advocates, attending and engaging in stakeholder meetings as required and collaborating on work where possible.

The successful applicant will have:

• Tertiary qualifications in a relevant discipline such as business, project management, law, economics or public policy will be highly regarded.

OR

Equivalent demonstrated experience in a similar field is required, together with a commitment to advancing social justice outcomes.

• Strong interpersonal skills, be community minded and confidently able to communicate with a broad range of stakeholders
• Highly developed written and verbal communication skills
• an understanding of the complexities of delivering projects that are led by and for First Nations people, and a commitment to the principles of self-determination

People who don’t meet all the criteria, and are passionate about the role, please contact us.

Rewards and Benefits

• Flexible work location including hybrid work from home and office model
• Active social club
• Working within and supported by a tight-knit and impactful First Nations team across the organisation
• Option of compressed hours with one RDO per fortnight
• Comprehensive training and professional development opportunities
• Up to $15,900 in salary packaging

About Consumer Action 

Consumer Action Law Centre is an independent, not-for-profit consumer advocacy organisation, with the purpose to make life easier for people experiencing vulnerability and disadvantage. Consumer Action operates as a community legal centre, a financial counselling centre, and a nationally recognised and influential policy and research body. Our services include telephone and online-chat based financial counselling, legal advice (including a dedicated Koori Helpline), legal representation, and capacity building through sector training. We have a proud history of success because of the model for reform we follow – that is to identify problems through our casework and the data we get from our frontline advice services and advocating for fair business practices and law reform. 

On the land of the Traditional Owners across Victoria, our dedicated staff work collaboratively and deliver integrated services and projects. We have just over 50 employees and promote a diverse and inclusive culture which upholds our values of respect, fairness, reflection and courage. We strive to be an employer of choice and provide employee benefits which supports work-life balance.

We are deeply committed to our journey towards cultural safety across the organisation, with the development and publication of a Cultural Safety Framework in 2023/2024 and commencement of Reconciliation Action Planning process, including mandatory cultural awareness training for all employees commencing in 2024/2025. We aim to increase our number of First Nations identified employees in 2025 and will be developing a connected and well-supported team under the advice of our First Nations  Advisory Committee.   

More about Consumer Action can be found on our website, including our Strategic Plan and Impact Report.

How to Apply

No Agency applications will be accepted.  

Please send a covering letter setting out how you meet the key selection criteria outlined in the Position Description and resume to Recruitment@consumeraction.org.au

Applications Close midnight, Sunday 9 February 2025 or will remain until the right applicant is found.

Applicants are invited to reach out if there are any questions regarding this role and/or the application process.

For more information read the PD here.

Contact Shelley Hartle within business hours via email shelley@consumeraction.org.au

ENDS