November, 2007 - Consumer Action Law Centre

Media release: Consumers challenge basis for rising energy prices

Victorian consumers will be hit by huge energy price increases from 1 January 2008 but without any public information about the basis for these price rises, said Consumer Action Law Centre today. Sta...

Policy report: Coercion and harassment at the door Consumer experiences with energy direct marketers

Since the introduction of full retail contestability in the Victorian energy market, Consumer Action Law Centre (Consumer Action) and the Financial & Consumer Rights Council (FCRC) have received n...

Submission: Victorian motor vehicle lemon laws

Consumer Action is pleased to have the opportunity to submit its views regarding the proposed introduction of motor vehicle lemon laws in Victoria. We would also like to take this opportunity to thank...

Media release: Don’t harass us at home, say consumers

Consumer Action Law Centre has today launched a campaign to assist consumers to avoid door-to-door marketers if they wish to do so. The campaign will distribute a ‘Do Not Knock’ sticker, which warns s...

Submission: Alternative dispute resolution – discussion paper

Consumer Action has made a submission on the Alternative Dispute Resolution Discussion Paper prepared by the Victorian Parliament Law Reform Committee. In particular, Consumer Action has a number of s...

Submission: Review of the effectiveness of competition in electricity and gas retail markets in Victoria – first draft report

Consumer Action has commented on the Australian Energy Market Commission’s Review of the Effectiveness of Competition in Electricity and Gas Retail Markets – First Draft Report which was released for...

Submission: Water Tariff Structures Review – Issues Paper

Consumer Action has commented on the Essential Services Commission’s Water Tariff Structures Review – Issues Paper released on 22 October 2007. To read our submission, click here: Water Tariff Stru...

Presentation: A consumer advocate’s view on effective internal dispute resolution (WA Energy Ombudsman/Economic Regulatory Authority Utility Dispute Resolution Forum)

To read our presentation, please click: A consumer advocate’s view on effective internal dispute resolution...

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Media release: Consumers challenge basis for rising energy prices

Policy report: Coercion and harassment at the door Consumer experiences with energy direct marketers

Submission: Victorian motor vehicle lemon laws

Media release: Don’t harass us at home, say consumers

Submission: Alternative dispute resolution – discussion paper

Submission: Review of the effectiveness of competition in electricity and gas retail markets in Victoria – first draft report

Submission: Water Tariff Structures Review – Issues Paper

Presentation: A consumer advocate’s view on effective internal dispute resolution (WA Energy Ombudsman/Economic Regulatory Authority Utility Dispute Resolution Forum)

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