2012 - Page 4 of 4 - Consumer Action Law Centre

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Submission: Review of the Insurance Contract Amendment (Parliament)

Submission supporting the draft Insurance Contracts Amendment Bill 2011, which will introduce a standard definition of flood and key facts sheets for consumer insurance contracts. To read our submiss...

Your right to return goods bought online

In January 2011, the Australian Government introduced legal protections for consumers buying goods or services called ‘consumer guarantees’. Consumer Guarantees ensure that you can get a refund, repla...

Policy report: A scan of the return policies of online retailers in Australia

In January 2011, the Australian Government introduced legal protections for consumers buying goods or services called ‘consumer guarantees’. Consumer Guarantees ensure that you can get a refund, repla...

Getting the most out of the new Australian Consumer Law

The Australian Consumer Law came into effect on 1 January 2011. It harmonises consumer protection and fair trading legislation nationally, and introduces new national unfair contract terms protections...

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