Retirement villages

In our experience, Retirement Village contracts can be extremely complex and contract terms around fees and exit entitlements can lack transparency. Different types of retirement accommodation can als...

Competition Policy Review Final Report

Consumer Action has made a submission to the Federal Treasury’s consultation on the Competition Policy Review Final Report. In summary, the submission argues: • Competition policy should promote the...

Debt collection industry can still do more

Consumer Action Law Centre welcomes the release of the Australian Competition and Consumer Commission’s Debt Collection Industry Research Report released today, but says the industry can still do much...

May 2015

Rogue energy door knocker tries to sign 12-year-old-girl to contract Herald Sun, May 1 2015 The creeping danger of Australian household's love affair with credit Sydney Morning Herald, May 2 2015...

Submission to the draft ACDBA Code of Practice.

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the draft ACDBA Code of Practice (the Code). Read the submission in full here (PDF)....

Junk Insurance and Rubbish Warranties

You might have bought something useless and don’t even know it. If you’ve purchased a used car or taken out a credit card or loan, you may have paid for some junk insurance or a rubbish warranty that...

Submission: VET Funding Review

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on how to improve the quality, stability and sustainability of the Victorian training market. Read our full submis...