“High billing” top energy issue for Victorians

The annual report from Energy and Water Ombudsman (Victoria) (EWOV), released today, shows why Victoria’s politicians need to act to tackle the high energy bills crisis. According to the report, compl...
National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule Determination

National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule Determination
Australian Energy Market Commission - National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule Determination

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule...

A tough nut to crack

Trialling new partnerships and campaign methods to reach tough audiences Consumer advocates have long been concerned about the impact of payday loans on Australians. The industry spends millions of d...