News

Consumer Action has made a submission to the Victorian Department of Justice and Community Safety relating to proposed Owners Corporation Amendment Regulations.

The submission argues that the regulations’ proposed approach to financial hardship is out-of-step with a modern regulatory approach to supporting people experiencing payment difficulty. Rather than requiring a lot owners to ‘demonstrate’ financial hardship, the submission suggests that payment assistance (for example, a payment plan) should be an entitlement based on a request for assistance and account information held by the owners corporation. This would assist overcome the barriers and stigma associated with proving one is experiencing financial hardship.

Read the full submission (PDF).