Insurance Claims Handling: Taking Action on Recommendation 4.8 of the Banking, Superannuation & Financial Services Royal Commission
The Treasury - Insurance Claims Handling: Taking Action on Recommendation 4.8 of the Banking, Superannuation & Financial Services Royal Commission, March 2019

Claims handling is the most critical part of the insurance process for many consumers.  Unfortunately, ‘legal loopholes’ have caused undue stress and delayed resolutions for too many consumers in thei...