The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to respond to the Australian Consumer Law Review—Issues Paper (Issues Paper).
The Review is highly anticipated, and offers a rare opportunity to improve and extend the Australian Consumer Law (ACL). The ACL not been reviewed since coming into operation on 1 January 2011, and while it has been a largely effective piece of legislation, there are clearly areas which require revision—and more that it can achieve. The ACL plays a crucial role in ensuring that consumers are empowered and protected, that markets are competitive, and that suppliers are required to trade fairly. This is not only a moral imperative, but also has clear economic benefits in promoting consumer confidence and healthy, robust markets.
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