Debt Management: Quantum Market Research

This report by Quantum Market Research on debt management firms is based on its AustraliaNOW weekly survey of attitudes and behaviour during COVID-19. A total of 2,005 people representative of age,...

Submission: Open Banking Review

Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia are pleased to make this submission in response to the Open Banking Review Issues Paper. We acknowledge t...

Veda to refund consumers after breaching privacy rules

Veda Advantage Information Services and Solutions Ltd (Veda) is being forced to refund thousands of consumers who paid to obtain credit reports under Veda’s expedited delivery deal, according to a dec...

Public Inquiry: Data Availability and Use

Consumer Action has provided a submission in response to the Productivity Commission's Issues Paper for its inquiry on Data Availability and Use. The submission primarily focuses on the need to mai...

Credit reporting – correcting mistakes

Key message You have a right to have inaccurate information on your credit report corrected free of charge Significant changes to the information that can be contained on your credit report oc...

Submission: Consumer Credit Regulations

Consumer Action and the Consumer Credit Legal Centre NSW have made a joint submission to Treasury on exposure draft consumer credit regulations affecting payday lenders. In summary, we are supportive...

Joint submission: Credit Reporting Privacy Code

Consumer Action has, in conjunction with five other consumer and privacy advocate organisations, made a submission to the review of the Credit Reporting Code of Conduct. An industry code should be se...

Amendments to privacy legislation

Amendments to privacy legislation regulating credit reporting passed Federal Parliament late last year.  While the reforms won't come into effect until March 2014, lenders can already begin collecting...

Briefing paper: Credit reporting and responsible lending

The Australian Law Reform Commission (ALRC) recently recommended that some additional types of information should be allowed on individual credit reports, but that repayment history information should...