Contracting competition in the energy retail market results in lacklustre performance

A new report showing three leading energy retailers control almost 75 percent of market share is bad news for Victorian households which are missing out on the financial benefits and service improvements that should stem from a successfully functioning competitive market. The Essential Services Commission’s (ESC) annual Energy Retailers Performance Review also revealed a growing number of households were being disconnected because of financial hardship rather than being offered assistance such a payment plan. Read the full media release here.

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