Consumer protections and the Post-2025 Distributed Energy Resources Implementation Plan

As the Energy Security Board (the ESB) begins to develop its 3-year reform road map to unlock value for customers from the integration of Distributed Energy Resources (DER) and flexible demand into energy markets, Consumer Action Law Centre (Consumer Action) recommends that the Board include basic consumer protections to mitigate the risk of consumer harm. As Australia’s energy market undergoes rapid change, we must ensure that delivers fair outcomes for all, including people on low incomes or in vulnerable circumstances.

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