Report reveals telco failures during COVID-19 crisis

Consumer Action has today published a report with case studies and data documenting      the ways the telecommunications industry in Australia continues to fail the community, even during the COVID-19...

The Rooftop Solar Sector Review: Our Submission

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Clean Energy Regulator’s (CER) review into the rooftop solar photovoltaic (PV) sector. There has been...

Victorian Default Offer 2021 – Draft Decision

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (the Commission) Victorian Default Offer 2021 Draft Decision (the Draft Decision)...

Consumer groups call for an end to telco rip offs

Consumer groups* have shared harrowing stories of telco companies mistreating people around Australia and are calling on the Federal Government to fix the system so people are treated fairly. The c...

Report misses the mark on buy now pay later regulation

The Senate Select Committee on Financial Technology and Regulatory Technology has published its Interim Report. Consumer groups say the Interim Report has missed the mark on its recommendation encoura...

Inquiry into Victoria’s Response to COVID-19

COVID-19 has deeply affected the Victorian community in unprecedented ways. With a significant number of job losses and most of the population staying at home in compliance with public health orders,...

Comment to the Class Action Inquiry

Consumer Action has provided comment to the Parliamentary Joint Committee’s inquiry, Litigation funding and the regulation of the class action industry (Class Action Inquiry). Class actions p...

Fairness must drive consumer policy in 2020

by Gerard Brody, CEO of Consumer Action Law Centre   Fairness will be the big issue in consumer policy during 2020. It is being talked about like never before. This follows on from Kenneth...
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