REPORT: Our Impact 2022-23 fighting for a fairer marketplace especially for those needing help

We are delighted to publish our Impact Report 2022-23 which highlights our organisation’s achievements over the past year working for and with the people we help.

Read about the many successes we had holding the powerful to account: from fighting the injustice of scams, to improving laws in the financial sector and getting justice for lemon car victims.

With our sector colleagues, read how we are fighting hard to save sorry business. Some progress has been made in that campaign, but there is still a long way to go.

We remain steadfast in advocating for a just market and a better society where everyone has a fair go, where no Australian is left behind.

View the Impact Report 2022-23 report by clicking here, or scroll down  at the bottom of this page.

We are also launching our Cultural Safety Framework that sets out our actions, roles, and responsibilities to address cultural safety. We seek to become an employer of choice for First Nations staff, and cultural safety is a critical foundation to support this goal.

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