The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (ESC) standard draft decisions in the 2018 Water Price Review for Barwon Water, Central Highlands Water, City West Water, Coliban Water, Gippsland Water, Goulburn Valley Water, GWM Water, Lower Murray Water, North East Water, Southern Rural Water, South Gippsland Water and Wannon Water.
Consumer Action made an initial submission to the Commission in November 2017 providing high level comment on the submissions put forward by the water businesses. We expressed concern with the steep price rises proposed by some companies and the negative impact this will have on low-income and vulnerable consumers including those in financial stress or who have an inability to pay for their water bills. We urge the Commission to ensure these customers are taken into account when assessing final price paths.
180508 CALC submission - Standard draft decisions