AER Archives - Consumer Action Law Centre

National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule Determination

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule...

National Energy Retail Amendment (Strengthening protections for customers in hardship) Rule 2018 consultation paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the National Energy Retail Amendment (Strengthening protections for customers in hardship) Rule 2018 Consultatio...

AER Powers Civil Penalty Regime Consultation Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator (AER) Powers and Civil Penalty Regime Consultation Paper, published by the Stand...

Draft AER Benefit Change Notice Guidelines – Submission

Consumer Action welcomes the opportunity to provide a brief submission in response to AER’s Draft Benefit Change Notice Guidelines (Draft Guidelines). This policy area is well trodden ground for Cons...

Benefit Change Notice Guidelines Issues Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator’s (AER) benefit change notice guidelines issues paper. As stated in previous sub...

Consumer Action submission to Draft Retail Pricing Information Guidelines

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Draft AER Retail Pricing Information Guidelines (Draft Guidelines). Consumer Action has appreciated the oppo...

Submission to AER on its approval of minimum amount owing for disconnection

Consumer Action has provided a submission to the Australian Energy Regulator on its approval of the minimum amount owing for disconnection of electricity or gas under the National Energy Retail Rules....

Submission to the AER Draft Sustainable Payment Plan Framework

The Consumer Action Law Centre (Consumer Action) is pleased to provide comment on the AER Draft Sustainable Payment Plan Framework (the draft framework). Read our full submission here [PDF]...

Submission to the draft AER (Retail) Exempt Selling Guidelines

The Consumer Action Law Centre (Consumer Action) is pleased to provide comment on the revised AER (Retail) Exempt Selling Guideline (the Guideline). Read our full submission here [PDF]....

Submission on Amendments to the AER Retail Pricing Information Guidelines

Consumer Action Law Centre (Consumer Action) is pleased to provide further input into the Australian Energy Regulator's (AER) Amendments to the AER Retail Pricing Information Guidelines V4.0, specific...

Submission to the Notice of draft instrument: Amendments to the AER Retail Pricing Information Guidelines

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Australian Energy Regulator's (AER) Notice of draft instrument: Amendments to the AER Retail Pricing Inf...

Media release: Energy rules must change—consumers and big business agree

Consumer groups from around Australia have joined the Australian Energy Regulator (AER) and some of the nation’s biggest businesses in calling for reform to the process that sets electricity network p...

Media release: Unfair process leading to higher electricity prices

Two prominent consumer advocacy groups are calling for the federal government to abolish the current process of appeal for electricity distribution pricing determinations. A new report released by the...

Submission: Australian Energy Regulator’s Victorian Draft Distribution Determination 2011- 2015

Consumer Action strongly supports the Draft Decision and the level of scrutiny the AER has applied to the Distribution Network Service Providers' regulatory proposals. We continue to have some concern...

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