Energy Consumer Reforms Regulatory Impact Statement

Consumer Action Law Centre strongly supports the proposed reforms outlined by the Essential Services Commission (ESC) in the Regulatory Impact Statement (RIS). We consider that these reforms will prov...

The Energy Retail Code of Practice review

We welcome the opportunity to provide our submission to the Essential Services Commission’s (ESC) review of the Energy Retail Code of Practice (the Code). In this submission, where relevant, we hav...

Review of the National Energy Customer Framework

Consumer Action welcomes the opportunity to provide our submission to the Australian Energy Regulator’s (AER) review of the National Energy Customer Framework (NECF). In this submission, we draw predo...