I need help
Consumer Action Law Centre

A campaign-focused consumer advocacy organisation

  • FREE DEBT ADVICE
  • FREE LEGAL HELP
  • KOORI HELP

Toggle menu

Skip to content
  • Home
  • I Need Help

        • SERVICES

        • Our Services
        • Legal Help
        • Koori Help
        • National Debt Helpline

        • ASSISTANCE FROM US

        • Resources and Toolkits
        • Common Issues
  • My client needs help

        • COURSES

        • Course collection

        • RESOURCES

        • Resources and Toolkits
        • Common Issues
        • Supporting Communities

        • ENGAGE WITH US

        • Demand a Refund
        • Do not knock
        • A blueprint for fair

        • SUPPORT IS HERE:

          We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.

  • Policy & Campaigns

        • POLICY

        • Reports
        • Submissions

        • CAMPAIGNS

        • Lemon Cars
        • Campaigns Priorities 2022-23
        • Campaigns Priorities 2019-21
        • Demand a Refund
        • Fair Insurance

        • CHANGE IS HERE:

          Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
  • About

        • ABOUT US

        • About
        • Media
        • Impact Framework
        • Our Board
        • Our Management

        • WORK WITH US

        • Jobs
        • Volunteer with us

        • WHO WE HELP

        • Eligibility for Assistance
        • Accessibility
        • Advice Disclaimer

        • WE ARE HERE:

          Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.

  • News
  • Podcast
  • Contact

Tag: debt management

You are here:  HomeConsumer Action Law Centre  ⁄  News  ⁄  debt management

ASIC action against debt vulture preying on people in financial hardship welcomed

Consumer Action Law Centre has welcomed news that corporate watchdog the Australian Securities and Investments Commission (ASIC) is taking legal action against Bakken Holdings Pty Ltd, also known as S...
August 10, 2023

Debt collection ban for social welfare recipients a step forward but ‘in-house’ approach must comply with Australian Consumer Law 

Consumer Action Law Centre and Financial Counselling Australia have welcomed the Government’s announcement today banning the use of external debt collectors for social welfare recipients by Centrelink...
April 13, 2023

US Consumer Financial Protection Bureau’s Inquiry into Buy-Now-Pay-Later (BNPL) Providers

While there have always been various forms of instalment credit products in the marketplace, Buy Now, Pay Later (BNPL) is a uniquely Australian invention, that has now been exported around the world....
March 29, 2022

US Government urged NOT to follow Australia’s lead with self-regulation of buy now pay later products

Australian consumer groups have warned the USA’s chief consumer regulator, the Consumer Financial Protection Bureau (CFPB), about major flaws in the self-regulation of buy now pay later (BNPL) product...
March 29, 2022

Options Paper: Possible reforms to the bankruptcy system

This joint submission to the Attorney General's Department is made by Consumer Action and Financial Rights Legal Centre. It is staggering that the Government is proposing to roll back its own highl...
March 28, 2022

ASIC must reject licence applications from predatory debt vultures

Consumer Action has welcomed the news that Federal Treasurer Josh Frydenberg MP has made new regulations requiring debt management firms – also known as ‘debt vultures’ – to be licenced to provide ser...
May 4, 2021

Surge in disconnections a blow to thousands during COVID

The latest data from the Essential Services Commission (ESC) reveals a big surge in the number of people being disconnected from their energy supply and increasing numbers of people struggling to keep...
April 19, 2021

Consumer groups support licensing of ‘debt vultures’ but reforms must go further to stop the harm 

While some businesses stepped up to help Australians to recover from the COVID-19 crisis, others sought to profit from people’s desperate financial circumstances. Unregulated debt management firms ...
February 16, 2021

KOORI HELP

Click here

FREE DEBT ADVICE

Click here

FREE LEGAL ADVICE

Ph: 1800 466 477

Consumer Action is based on the land of the Traditional Owners, the people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.
consumer action law centre

Funding for the Financial Counselling Program workers advice service and continuous professional development program is provided by the Victorian Government via Consumer Affairs Victoria

Language & Accessibility

  • Accessibility
  • عربى
  • Cantonese
  • Ελληνικά
  • Hindi
  • Italiano
  • Македонски
  • Türk
  • Việt

About Us

  • About
  • Jobs
  • Accessibility
  • Volunteer With Us
  • CFA Standards Project
  • Advice Disclaimer
  • Eligibility for Assistance
  • Complaints & Feedback
  • External whistleblowers
  • Privacy Statement
  • Contact Us
Consumer Action’s Legal Help contains general information only and is not a substitute for obtaining legal advice. Consumer Action does not accept liability for any action taken based on information presented on this website or for any loss suffered as a result of reliance on this website. Copyright © 2025 Consumer Action Law Centre. All rights reserved.

Skip to content
Open toolbar Accessibility Tools

Accessibility Tools

  • Increase TextIncrease Text
  • Decrease TextDecrease Text
  • GrayscaleGrayscale
  • High ContrastHigh Contrast
  • Negative ContrastNegative Contrast
  • Light BackgroundLight Background
  • Links UnderlineLinks Underline
  • Readable FontReadable Font
  • Reset Reset
  • HelpHelp