I need help
Consumer Action Law Centre

A campaign-focused consumer advocacy organisation

  • FREE DEBT ADVICE
  • FREE LEGAL HELP
  • KOORI HELP

Toggle menu

Skip to content
  • Home
  • I Need Help

        • SERVICES

        • Our Services
        • Legal Help
        • Koori Help
        • National Debt Helpline

        • ASSISTANCE FROM US

        • Resources and Toolkits
        • Common Issues
  • My client needs help

        • COURSES

        • Course collection

        • RESOURCES

        • Resources and Toolkits
        • Common Issues
        • Supporting Communities

        • ENGAGE WITH US

        • Demand a Refund
        • Do not knock
        • A blueprint for fair

        • SUPPORT IS HERE:

          We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.

  • Policy & Campaigns

        • POLICY

        • Reports
        • Submissions

        • CAMPAIGNS

        • Lemon Cars
        • Campaigns Priorities 2022-23
        • Campaigns Priorities 2019-21
        • Demand a Refund
        • Fair Insurance

        • CHANGE IS HERE:

          Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
  • About

        • ABOUT US

        • About
        • Media
        • Impact Framework
        • Our Board
        • Our Management

        • WORK WITH US

        • Jobs
        • Volunteer with us

        • WHO WE HELP

        • Eligibility for Assistance
        • Accessibility
        • Advice Disclaimer

        • WE ARE HERE:

          Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.

  • News
  • Podcast
  • Contact

Tag: Hayne Royal Commission

You are here:  HomeConsumer Action Law Centre  ⁄  News  ⁄  Hayne Royal Commission

‘A matter of urgency’: Community sector calls on Senate to pass the Financial Sector Reform Bill now

Community organisations that are part of the Stop the Debt Trap Alliance are urging the Senate not to further delay the Financial Sector Reform (FSR) Bill. The Bill needs to be passed as a matter of u...
November 25, 2022

Harvey-Norman and Latitude case alleging misleading ‘interest-free’ credit card promotions welcomed by consumer advocates

Consumer Action, Financial Rights Legal Centre and CHOICE have welcomed the Australian Securities and Investments Commission’s (ASIC) commencing legal action against Latitude Finance Australia and Har...
October 5, 2022

Quality of Advice Review proposal: A major step backwards in consumer financial protection

Consumer groups have responded to the Quality of Advice Review’s proposal to dismantle core consumer protections Quotes attributable to Consumer Action Law Centre CEO Gerard Brody “One of the si...
August 29, 2022

Youpla collapse to fuel ‘trauma and intergenerational debt’ for Indigenous families across Australia

A coalition of over 125 organisations has released an open letter to both major parties calling for urgent action to prevent more than ten thousand Aboriginal and Torres Strait Islander families from...
April 27, 2022

Failure in Government policy sees First Nations peoples lose millions in funeral fund collapse

A coalition of community organisations which work with First Nations consumers and consumer groups are calling on the Australian Government to step in to assist policyholders who have been devastated...
March 17, 2022

Quality of financial advice review–Draft Terms of Reference

Conflicted remuneration is the root cause of many of the problems uncovered by the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (Royal Commission)....
February 3, 2022
Image of Australia's Parliament House in Canberra

Hayne Royal Commission findings on conflicted remuneration forgotten by Federal Government in long-awaited review

Consumer Advocates are calling for an urgent rewrite of the Federal Government’s Draft Terms of Reference (Draft TOR) for the Quality of Financial Advice Review (Advice Review). “This review is sup...
February 3, 2022

Banks can do better: Consumer groups make more than 100 recommendations to improve bank behaviour

A coalition of the country’s leading consumer organisations is calling on Australia’s major banks to make significant updates to their industry code to improve outcomes for customers. The Consumers’ F...
August 25, 2021
Image of Australia's Parliament House in Canberra

Consumer groups: Insurance exemption loopholes undermine spirit of Hayne reforms

Yesterday the Morrison Government announced that it would provide sweeping exemptions to the insurance industry from Financial Services Royal Commission reforms designed to improve insurance sales pra...
July 9, 2021

KOORI HELP

Click here

FREE DEBT ADVICE

Click here

FREE LEGAL ADVICE

Ph: 1800 466 477

Consumer Action is based on the land of the Traditional Owners, the people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.
consumer action law centre

Funding for the Financial Counselling Program workers advice service and continuous professional development program is provided by the Victorian Government via Consumer Affairs Victoria

Language & Accessibility

  • Accessibility
  • عربى
  • Cantonese
  • Ελληνικά
  • Hindi
  • Italiano
  • Македонски
  • Türk
  • Việt

About Us

  • About
  • Jobs
  • Accessibility
  • Volunteer With Us
  • CFA Standards Project
  • Advice Disclaimer
  • Eligibility for Assistance
  • Complaints & Feedback
  • External whistleblowers
  • Privacy Statement
  • Contact Us
Consumer Action’s Legal Help contains general information only and is not a substitute for obtaining legal advice. Consumer Action does not accept liability for any action taken based on information presented on this website or for any loss suffered as a result of reliance on this website. Copyright © 2023 Consumer Action Law Centre. All rights reserved.

Skip to content
Open toolbar Accessibility Tools

Accessibility Tools

  • Increase TextIncrease Text
  • Decrease TextDecrease Text
  • GrayscaleGrayscale
  • High ContrastHigh Contrast
  • Negative ContrastNegative Contrast
  • Light BackgroundLight Background
  • Links UnderlineLinks Underline
  • Readable FontReadable Font
  • Reset Reset
  • HelpHelp