Court action follows door-to-door complaints PerthNow, 27 March 2012 Mortgage delinquency rate spikes ABC Radio, PM, 27 March 2012, Michael Janda Baillieu Government backs water fines for late...
Flood cover: Insurers are still waiting Insurance News, 27 February 2012 Gillard Government doubles the maximum interest rate vulnerable consumers can be slugged The Daily Telegraph, 25 February 20...
The Consumer Action Law Centre has welcomed the proceedings initiated by the Australian Competition and Consumer Commission against three energy retailers and their marketing companies in relation to...
Submission to Commonwealth Treasury on the proposal to introduce key facts sheets for home building and home contents insurance contracts. To read our submission, please click here: Home Building and...
Submission to the Australian Competition and Consumer Commission on the proposed acquisition of Loy Yang Power (GEAC) by AGL Limited To read our submission, please click: AGL Energy : GEAC acquisitio...
A group comprising consumer advocates and welfare agencies has made an eleventh hour plea to members of the Victorian Upper House, urging them to amend a bill which would allow metropolitan water busi...
Submission to the Review of the Australian Government’s Regulatory Impact Assessment Process To read our submission, please click: Review of the Regulatory Impact Assessment process...
Key Messages: There are time limits for taking legal action. This means that your debts may become too old for a creditor to successfully take legal action against you. Get advice before maki...
Consumer Action made a substantial submission to the Federal Government’s Energy White Paper consultation. The Draft White Paper is largely directed to industry development and investment, but is sile...
We’ve made a submission to the Commonwealth Consumer Affairs Advisory Council (CCAAC) in response to its Issues Paper, Gift Cards in the Australian Market. We’ve argued that consumers should be better...
Common themes emerging in consumer complaints about some private colleges and training institutions has prompted the Consumer Action to publish a guide about common problems, how to avoid them and whe...
Use this fact sheet if you: are being hassled by a debt collector; or think that a debt collector or a creditor might be acting unfairly or unlawfully What do I do if I am being hassled b...
Use this fact sheet if: a creditor or debt collector has contacted you demanding that you pay a consumer debt; and legal proceedings have not been issued. If your problem relates to Centrel...
Consumer Action has released a policy position paper on water pricing. While recognising the difficulties of rising water prices, the paper argues that over-reliance on water pricing as a demand manag...
The Consumer Action Law Centre has asked the Australian Securities and Investment Commission (ASIC) to undertake a formal investigation into the internal dispute resolution processes of Cash Converter...
Joint consumer submission in response to ASIC consultation paper 172: jurisdiction of External Dispute Resolution schemes to hear complaints against financial services providers who have started debt...
Consumer Action is lodging another dispute against a high profile payday loan provider. The most recent dispute, being lodged on behalf of Ms Jane Bowyer with the Credit Ombudsman Service, alleges The...
Consumer Action is lodging another dispute against a high profile payday loan provider. The most recent dispute, being lodged on behalf of Ms Jane Bowyer with the Credit Ombudsman Service, alleges The...
Submission to the Commonwealth Consumer Affairs Advisory Council in response to its Issues Paper: Gift Cards in the Australian Market. To read our submission, please click: Issues paper- gift cards i...
The Consumer Action Law Centre recently commissioned research into consumer attitudes toward door-to-door selling. Key findings are: 77% dislike door-to-door sales Only 3% have a generally positive...