Retirement villages
In our experience, Retirement Village contracts can be extremely complex and contract terms around fees and exit entitlements can lack transparency. Different types of retirement accommodation can als...
Competition Policy Review Final Report
Consumer Action has made a submission to the Federal Treasury’s consultation on the Competition Policy Review Final Report. In summary, the submission argues: • Competition policy should promote the...
Clean Energy Council application for revocation and substitution A91495 – A91496
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide you with comment on the Clean Energy Council's application of revocation and substitution of the voluntary PV Code of C...
AEMC Draft Determination on Expanding Competition in Metering and Related Services
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the AEMC's draft rule determination to expand competition in metering and related services. Read the fu...
Submission to the Notice of draft instrument: Amendments to the AER Retail Pricing Information Guidelines
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Australian Energy Regulator's (AER) Notice of draft instrument: Amendments to the AER Retail Pricing Inf...
Consumer leases will continue to make the poor pay more: Consumer Groups
Consumer Action Law Centre and Financial Rights Legal Centre say changes to Centrepay (Centrelink’s service that allows third parties deduct from payments) announced today by the Federal Government ar...
Debt collection industry can still do more
Consumer Action Law Centre welcomes the release of the Australian Competition and Consumer Commission’s Debt Collection Industry Research Report released today, but says the industry can still do much...
Submission: AEMO’s Metering Data Provision Procedures
We welcome the opportunity to comment on AEMO’s Metering Data Provision Procedures (MDPP). Read the full joint submission with CUAC and the ATA here. [PDF]...
May 2015
Rogue energy door knocker tries to sign 12-year-old-girl to contract Herald Sun, May 1 2015 The creeping danger of Australian household's love affair with credit Sydney Morning Herald, May 2 2015...
Facebook makes it easier to buy and sell, but what are your rights?
You may have noticed this option pop up in your Facebook groups. It looks like Facebook is on a mission to make it easier to sell and buy items through their network, but what are your rights? I...
Submission to the draft ACDBA Code of Practice.
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the draft ACDBA Code of Practice (the Code). Read the submission in full here (PDF)....
Submission to Review of Governance Arrangements for Australian Energy Markets Issues Paper
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input the Review of Governance Arrangements for Australian Energy Markets Issues Paper (the Issues Paper). Click her...
Submission to the Inquiry into the financial hardship arrangements of energy retailers
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Essential Services Commission's (the Commission) Inquiry into the financial hardship arrangements of ene...
Australians should be compensated for poor financial advice: Consumer groups
Australia’s leading consumer groups have made a joint submission to the Senate Economics Committee’s Scrutiny of Financial Advice Inquiry calling for a last resort compensation scheme for consumers wi...
Submission to the Inquiry into the financial hardship arrangements of energy retailers
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Essential Services Commission's (the Commission) Inquiry into the financial hardship arrangements of ene...
Energy consumers to get “even more information” under national rule change
Today marks the start of new national rules for energy retailers, which are intended to provide more clarity on fixed-term contracts, but instead, do little to protect Australians from unexpected pric...
Junk Insurance and Rubbish Warranties
You might have bought something useless and don’t even know it. If you’ve purchased a used car or taken out a credit card or loan, you may have paid for some junk insurance or a rubbish warranty that...
Submission: VET Funding Review
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on how to improve the quality, stability and sustainability of the Victorian training market. Read our full submis...