Submission: Telecommunications Consumer Safeguards Review Part A – Consumer Redress and Complaints Handling

Submission: Telecommunications Consumer Safeguards Review Part A – Consumer Redress and Complaints Handling
Consumer Safeguards Review - Consumer Redress and Complaints Handling (Part A)

Consumer protection mechanisms in the telecommunications market are failing Australians. The Telecommunications Consumer Safeguards Review is an important and timely opportunity to move from self-regulation to direct regulation in a sector that now provides an essential service, and to ensure our telecommunication consumer protections are fit for a fast-paced digital world.

 

Consumer Action Law Centre together with WEstjustice made a submission to the Department of Communications and the Arts on Part A of Consumer Safeguards Review: Consumer Redress and Complaints Handling.

 

Read the full submission here [pdf].

 

180807 Submission - Consumer Safeguards Review Part A - CALC WEstjustice

 

 

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