Submission: Emergency Services Levy Insurance Monitor public inquiry into prohibited conduct in the insurance industry
We were asked to provide feedback on questions 4, 5, 7 and 11 in the ESLIM’s Public Inquiry Issues Paper. We have also responded to question 9 on competition drivers, and briefly commented on our insu...
Submission: General Insurance Code of Practice 2017 Review
The Code is an important piece of self-regulation, setting out the best practice expected of the industry. Recent inquiries and reviews have ventilated a number of persistent, systemic problems for ge...
Retirement Villages (Contractual Arrangements) Regulations 2017 – Regulatory Impact Statement submission
The Consumer Action Law Centre (Consumer Action), Council on the Ageing Victoria (COTA), Housing for the Aged Action Group (HAAG), and Residents of Retirement Villages Victoria (RRVV) write in relatio...
Submission to the inquiry into modernising Australia’s electricity grid
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Standing Committee on the Environment and Energy’s inquiry into modernising Australia’s electricity grid. A...
Submission: Consumer Property Law Review—Sale of land and business: options for reform
Consumer Action Law Centre (Consumer Action) is pleased to make this submission in response to Consumer Affairs Victoria's Sale of land and business: options for reform (Options Paper), as part of the...
Design, scope, cost-benefit analysis, contracts awarded and implementation associated with the Better Management of the Social Welfare System initiative
The Consumer Action Law Centre (Consumer Action) is pleased to provide a submission to the Inquiry on the Design, scope, cost-benefit analysis, contracts awarded and implementation associated with the...
Comment on ASIC CP 279: Flex commission arrangements in the car finance industry
Consumer Action supports ASIC’s proposal to prohibit flex-commissions in the sale of car loans through a legislative instrument. There are clearly significant variations in the interest rates charged...
Supplementary submission: Design & Distribution Obligations and Product Intervention Power – Proposals Paper
The undersigned provided a comprehensive submission to the Design and Distribution Obligations and Product Intervention Power – Proposals Paper (the Proposals Paper) on 15 March 2017. We make this sup...
Review of the Warehousemen’s Liens Act 1958 – Position Paper
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to respond to the Storage Industry Position Paper. In our view, the proposed changes to the Warehousemen’s Liens Act 1958 (...
Independent Review into the Future Security of the National Electricity Market (Finkel review)
A reliable, secure and affordable energy supply is essential to health, wellbeing, economic participation and social inclusion, so there is a high risk to consumers when things go wrong and supply of...
Design and Distribution Obligations and Product Intervention Power – Proposals Paper
Nine consumer advocacy organisations have made a joint submission on the Design and Distribution Obligations and Product Intervention Power. This joint submission was coordinated by Consumer Action La...
Consumer protection in the banking, insurance and financial sector
The Consumer Action Law Centre (Consumer Action) is pleased to provide a submission to the Senate Inquiry into consumer protection in the banking, insurance and financial sector. Read the full subm...
Submission to the review of electricity and gas retail markets in Victoria
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the review of electricity and gas retail markets in Victoria discussion paper following the consultation forum t...
Senate Standing Committee on Economics inquiry into Australia’s general insurance industry
This submission examines home and car insurance from the consumer’s perspective. It focuses on transparency in Australia’s home and car insurance industries, the benefits of establishing an independen...
Electricity Network Transformation Roadmap: Key Concepts Report
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to respond to the Electricity network transformation roadmap: key concepts report. We support the focus of the roadmap of incentiv...
Retail Remuneration Review – Issues Paper
The Consumer Action Law Centre (Consumer Action), is pleased to provide a submission in response to the Retail Remuneration Review Issues Paper (Issues Paper). As stated in our joint response to th...
EDR Review – Interim Report
Thank you for the opportunity to comment on the Review of the Financial System Dispute Resolution Framework – Interim Report (Interim Report). This joint submission was coordinated by Consumer Action...
Submission in response to Consultation Paper 272 – Remaking ASIC class orders on time-sharing schemes
Consumer Action Law Centre (Consumer Action) and Financial Rights Legal Centre (Financial Rights) are pleased to make this submission to the Australian Securities and Investments Commission’s (ASIC) p...
Productivity Commission Draft Report – Consumer Law Enforcement and Administration
The Consumer Action Law Centre (Consumer Action) is pleased to provide comment in response to the Productivity Commission Draft Report – Consumer Law Enforcement and Administration (Draft Report)....
Submission to The Treasury on priorities for 2017-18 Federal Budget
Consumer Action has provided input into The Treasury’s budget development for financial year 2017-18. We have identified four budget measures that would, if implemented, enhance justice for all Aus...
Proposed Industry Funding Model for the Australian Securities and Investments Commission – Proposals Paper.
Consumer Action Law Centre (Consumer Action) and CHOICE welcome the opportunity to comment on the Proposed Industry Funding Model for the Australian Securities and Investments Commission (ASIC). Re...
Submission: ANZ Banking Group Ltd—Exclusive Dealing Notification N99426
Thank you for the invitation to comment on the ANZ Banking Group Ltd—Exclusive Dealing Notification N99426 (the Notification), under which ANZ is only financing Esanda and ANZbranded comprehensive car...
Public Inquiry: Data Availability and Use – Draft Report
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Data Availability and Use – Draft Report October 2016 (Draft Report). Read the full submission here [PDF]...
Submission to Consumer Property Law Review: Options for reform of the Owners Corporations Act 2006
The Consumer Action Law Centre (Consumer Action) is pleased to make this submission to Consumer Affairs Victoria's (CAV) comprehensive review of Victoria's consumer property laws, specifically on Opti...
