Banking code - Consumer Action Law Centre

Banking Code Compliance Committee priorities 2026-27

This submission is provided on behalf of Consumer Action Law Centre, Financial Rights Legal Centre, Mob Strong Debt Help and Mortgage Stress Victoria. We strongly support the Banking Code Complian...

Banks should be responsible for shifting people onto better accounts, say consumer groups

Consumer groups are urging the Australian Competition and Consumer Commission (ACCC) to put the onus on banks to shift people into basic bank accounts as part of the ACCC’s authorisation of the Austra...

Draft Determination – Application by the Australian Banking Association

We provide the following comment on Draft Determination AA1000683 in response to the Australian Banking Association’s (ABA) application to continue offering Basic Bank Accounts (BBAs) and certain cond...

Hard fought protections in new Banking Code better for consumers

The new Banking Code of Practice came into force on Friday the culmination of years of work to strengthen consumer protections said Stephanie Tonkin, CEO Consumer Action Law Centre. The Hayne Roy...

The Banking Code Compliance Committee’s priorities for 2025-26

Consumer Action Law Centre strongly supports the Banking Code Compliance Committee (BCCC) examining Code compliance through Bank@Post closely. We frequently hear anecdotal issues with accessing bankin...

ASICs ‘Better banking’ project will help First Nations customers -Remaining banks need to do better to reduce fee-harm-

Consumer Action Law Centre congratulates the Australian Securities and Investment Commission’s (ASIC) Indigenous Outreach Program team on the success of their Better banking for Indigenous consumers...

General Insurance Code Governance Committee 2024-25 monitoring priorities

This is a joint submission from Consumer Action Law Centre and WEst Justice. Consumer Action and WEstJustice recommend that the Committee consider the following areas for monitoring or compliance w...

Scams – Mandatory Industry Codes Consultation Paper

Consumer Action Law Centre, CHOICE and the Australian Communications Consumer Action Network have been conducting regular roundtables with scams victims and consumer organisations, to develop our resp...

ASIC Consultation Paper 373 – Banking Code of Practice

Our submission provides feedback on the Australian Banking Association’s (ABA) updated Banking Code of Practice (Code). This is a joint submission made on behalf of: Consumer Action Law Centre...

Revision to Banking Code of Practice needs teeth to really help those doing it tough

Consumer advocates are calling for Australian banks to maintain and enhance robust consumer protections, following an independent review of the Banking Code of Practice (the Banking Code). The Aust...

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Banking Code Compliance Committee priorities 2026-27

Banks should be responsible for shifting people onto better accounts, say consumer groups

Draft Determination – Application by the Australian Banking Association

Hard fought protections in new Banking Code better for consumers

The Banking Code Compliance Committee’s priorities for 2025-26

ASICs ‘Better banking’ project will help First Nations customers -Remaining banks need to do better to reduce fee-harm-

General Insurance Code Governance Committee 2024-25 monitoring priorities

Scams – Mandatory Industry Codes Consultation Paper

ASIC Consultation Paper 373 – Banking Code of Practice

Revision to Banking Code of Practice needs teeth to really help those doing it tough

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