Centrepay - Consumer Action Law Centre

Much-needed Centrepay reforms the result of a decades-long campaign: Tonkin

Consumer Action Law Centre CEO Stephanie Tonkin said she was absolutely delighted that Minister Bill Shorten has announced consumer protections and reforms to Centrepay that restore it to its original...

Consumer advocates welcome proposed reforms to Government payment service

The Financial Rights Legal Centre, Mob Strong Debt Help, and Consumer Action Law Centre welcome the proposed reforms to Centrepay announced by Minister Bill Shorten this morning. These reforms include...

Services Australia: Centrepay Reform Discussion Paper

This submission to Services Australia is prepared by the Consumer Action Law Centre based on our casework experience. The primary issues we identify in our client files for Centrepay customers are:...

Parliament must kick ‘rent-to-buy’ products off Centrepay for good

Consumer Action has thrown its support behind a private member’s Bill introduced to the Senate yesterday to stop ‘rent-to-buy’ operators from accessing the Government’s bill paying service. The Bi...

“Stop the harm”: Renewed calls for consumer lease providers to be kicked off Centrepay

The Commonwealth Ombudsman recently handed down its final decision on Consumer Action Law Centre's complaints about Services Australia failing to enforce the Centrepay Policy against predatory consume...

Revamped Koorihelp website and Facebook page launched for community

Consumer Action has launched a revamped Koorihelp website and new Facebook page focused on providing the latest information about pressing consumer issues and services to Victoria’s Aboriginal and Tor...

Consumer Action lodges complaint to Commonwealth Ombudsman about the Department of Human Services’ poor administration of Centrepay

Consumer Action Law Centre (Consumer Action) has made a formal complaint to the Commonwealth Ombudsman about the Department of Human Services (DHS). This complaint comes after the department failed o...

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Much-needed Centrepay reforms the result of a decades-long campaign: Tonkin

Consumer advocates welcome proposed reforms to Government payment service

Services Australia: Centrepay Reform Discussion Paper

Parliament must kick ‘rent-to-buy’ products off Centrepay for good

“Stop the harm”: Renewed calls for consumer lease providers to be kicked off Centrepay

Revamped Koorihelp website and Facebook page launched for community

Consumer Action lodges complaint to Commonwealth Ombudsman about the Department of Human Services’ poor administration of Centrepay

Energy Retail Code obligations for exempt sellers under the General Exemption Order 2017: Draft Decision

Don’t make the poor pay more: Consumer Action

Don’t make the poor pay more – time to end the free ride for rent to buy businesses: Consumer Groups

Consumer leases will continue to make the poor pay more: Consumer Groups

Joint media release: Independent review confirms Centrepay is a good idea that has lost its way

Submission: Federal Government’s independent review of Centrepay, Centrelink’s voluntary bill-paying service

ASIC’s strong action against Zaam Rentals welcomed

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