Essential Services Commission - Consumer Action Law Centre

Energy price hikes a further blow to families during cost-of-living crisis

Energy price hikes announced today of more than 30 per cent in the Victorian Default Offer (VDO) draft determination, are yet another blow to families during the worst cost of-living crisis in a gener...

Image of wind turbines denoting a submission about energy

Victorian Default Offer 2023-24: Consultation Paper

Consumer Action Law Centre welcomes the opportunity to comment on the Essential Services Commission’s (ESC) Consultation Paper on the review of the Victorian Default Offer (VDO) for 2023-24. On bal...

Repeat offender Alinta Energy fined $380,000 for failing to help Victorians in dire need

Consumer Action has welcomed the Essential Services Commission (ESC) imposing $380,000 in penalties on energy retailer Alinta Energy Retail Sales Pty Ltd (Alinta Energy) for failing to provide adequat...

Opinion: Equity must be central to gas market intervention

An edited version of this opinion piece was published in The Guardian on 5 December 2022 The Treasurer Jim Chalmers is set to intervene in the gas market to push down very high bills, likely throug...

Water prices a welcome relief but hardship concerns remain

Consumer Action has welcomed the price proposals from Victorian water businesses for the period 2023-28 in a submission to the Essential Services Commissions Initial Feedback: 2023-28 Water Price Revi...

Taxi Non-Cash Payment Surcharge Review 2022

Consumer Action has made a submission to the Essential Services Commission in relation to its Taxi Non-Cash Payment Surcharge Review 2022. The submission opposes the proposed methodology outlined i...

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Energy price hikes a further blow to families during cost-of-living crisis

Victorian Default Offer 2023-24: Consultation Paper

Repeat offender Alinta Energy fined $380,000 for failing to help Victorians in dire need

Opinion: Equity must be central to gas market intervention

Water prices a welcome relief but hardship concerns remain

Taxi Non-Cash Payment Surcharge Review 2022

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