2024
24th Jul 2024
REPORT: Money Yarns, Stronger Futures
Consumer Action Law Centre and the Victorian Aboriginal Legal Service are thrilled to be jointly publishing our new report today Money Yarns, Stronger Futures. We would like to sincerely thank all...
24th Jul 2024
Money Yarns, Stronger Futures: New Report Highlights Financial Challenges for First Nations People
The Consumer Action Law Centre has today released a groundbreaking report titled Money Yarns, Stronger Futures. The report amplifies the voices of First Nations people, sharing their personal experien...
18th Jul 2024
ASICs ‘Better banking’ project will help First Nations customers -Remaining banks need to do better to reduce fee-harm-
Consumer Action Law Centre congratulates the Australian Securities and Investment Commission’s (ASIC) Indigenous Outreach Program team on the success of their Better banking for Indigenous consumers...
15th Jul 2024
Minimum Standards for Rental Properties and Rooming Houses
Consumer Action Law Centre, with Financial Counselling Victoria, the Federation of Community Legal Centres (FCLC), Anika Legal, Westjustice and Community Information & Support Victoria (CISVic),...
15th Jul 2024
POLLING: Big majority of Australians say banks should do their job and take responsibility for keeping our money safe
Banks victim-shaming approach ‘immoral’- Tonkin New polling by Essential Media is unequivocal: the vast majority (75%) of Australians expect banks to keep their money safe from criminal scammers, a...
11th Jul 2024
Services Australia: Centrepay Reform Discussion Paper
This submission to Services Australia is prepared by the Consumer Action Law Centre based on our casework experience. The primary issues we identify in our client files for Centrepay customers are:...
11th Jul 2024
Network Outage Review
Consumer Action Law Centre is delighted to make a submission to the Network Outage Review. We were contacted by a small number of consumers impacted by the network outages in February 2024, and som...
8th Jul 2024
Consumer groups welcome reforms addressing harms caused by a bankruptcy system not fit for purpose
Consumer advocates have been calling for urgent reform for some time and last year outlined key pressure points during a round-table discussion organised by the Federal Attorney General, Mark Dreyfus...
4th Jul 2024
‘ The Telco Code has run its course and failed to deliver’: ACMA must explore other options to protect consumers
The Australian Competition and Consumer Commission (ACCC) has called on the Australian Communications and Media Authority (ACMA) to reject a proposed consumer protections code drafted by the telecommu...
2nd Jul 2024
Consumer Action and CHOICE chosen as designated complainants
The Albanese Government has announced today that Consumer Action Law Centre has been chosen as a designated complainant. This means that Consumer Action, with fellow consumer advocate CHOICE, and the...
