2025
24th Mar 2025
‘Cost-of-living’ at the centre of Election 2025: Our consumer-centric priorities revealed
Consumer Action Law Centre has revealed a list of its top consumer-centric priorities to make life fairer and better for all Australians, ahead of the upcoming federal Election. “This Federal Elec...
24th Mar 2025
ACMA Compliance Priorities 2025-26
Overall, we support the Australian Communications and Media Authority (ACMA’s) current compliance and enforcement priorities and recommend they are extended into 2025-26 as there is more work to be do...
18th Mar 2025
We’re HIRING! A First Nations Financial Counsellor (Aboriginal and/or Torres Strait Islander Identified)
Consumer Action Law Centre (CALC) and the Victorian Aboriginal Legal Service (VALS) are excited to establish an exciting new initiative to provide culturally safe financial advice to First Nations peo...
17th Mar 2025
Insurance sector action plan welcomed – but consumer groups warn industry that ‘trust us’ doesn’t cut it
Consumer groups including the Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia have welcomed the Insurance Council of Australia’s (ICAs) Industry Action Pl...
13th Mar 2025
Victorian Default Offer could do more in cost-of-living crisis and beyond
Consumer Action Law Centre has welcomed today’s draft decision from the Essential Services Commission (ESC) on the Victorian Default Offer for 2025-26 but calls on the Commission and Energy Retailers...
13th Mar 2025
REPORT: Payday lenders pushing borrowers over the edge
The Australian Securities and Investment Commission (ASIC) has today released a report revealing what consumer advocates have been saying for months – predatory lenders are pushing customers in vulner...
12th Mar 2025
Consumer Action: ‘Strengthened anti-scam laws will help future victims’
Assistant Treasurer, Stephen Jones has announced strengthened pathways for victims to seek compensation where wrongdoing has occurred. A Ministerial Direction announced yesterday, will empower the Aus...
11th Mar 2025
Reported scams down but two-billion dollars in losses still ‘deeply concerning’
Consumer Action Law Centre says a report released today from the National Anti-Scam Centre, Targeting scams, reveals a welcome fall in the value of reported scams losses for 2024 (down by 25.9% to $2....
11th Mar 2025
Victorian Energy Upgrades Strategic Review: Discussion Paper
We welcome the opportunity to provide our submission responding to the Discussion Paper released as part of the Victorian Energy Upgrades (VEU) Strategic Review. Consumer Action Law Centre (Consumer A...
7th Mar 2025
Telco regulator cannot register out of touch industry code say consumer advocates
The Fair Call Coalition* of consumer advocates has written to the Australian Communications and Media Authority (ACMA) urging the Regulator to refuse to register the Telecommunications Consumer Protec...
