2024
2nd Dec 2024

Much-needed Centrepay reforms the result of a decades-long campaign: Tonkin

Consumer Action Law Centre CEO Stephanie Tonkin said she was absolutely delighted that Minister Bill Shorten has announced consumer protections and reforms to Centrepay that restore it to its original...
2nd Dec 2024

Consumer advocates welcome proposed reforms to Government payment service

The Financial Rights Legal Centre, Mob Strong Debt Help, and Consumer Action Law Centre welcome the proposed reforms to Centrepay announced by Minister Bill Shorten this morning. These reforms include...
2nd Dec 2024

We’re HIRING: Financial Counsellors

About the role Trainee Financial Counsellor or Financial Counsellor Multiple roles – Maximum term and permanent roles available full time and part time considered. Salary range $85,686...
29th Nov 2024

Consumer groups welcome passing of buy now, pay later regulations

Key loophole in credit laws will be closed Consumer groups have welcomed the passing of the Treasury Laws Amendment (Responsible Buy Now Pay Later and Other Measures) Bill 2024 (BNPL Bill) through...
28th Nov 2024

Energy Consumer Reforms Consultation

Consumer Action supports the objectives of the Essential Services Commission (ESC’s) proposed reforms to ensure people experiencing payment difficulty are receiving the best price for energy from thei...
27th Nov 2024

Concerning the ABA’s application to remove conditions from basic bank account conduct

Our response to the Australian Competition and Consumer Commission on this issue is supported by the Financial Rights Legal Centre and CHOICE. We are interested parties in the application by the Au...
25th Nov 2024

Our impact 2023-24: Fighting for a fairer marketplace in a cost-of-living crisis

We are delighted to publish our Impact Report 2023-24 which highlights what we’ve been doing over the past year working alongside consumers, national advocates and cross-sector stakeholders. The co...
15th Nov 2024

We’re hiring! An Assistant Director – Operations

The Assistant Director, Operations leads an energised team to deliver comprehensive systems and processes to ensure the effective administration and operations of Consumer Action Law Centre. They supp...
30th Oct 2024

AUSTRAC: Guidance on assisting customers who don’t have identification

This is a joint submission made on behalf of: •Consumer Action Law Centre •Financial Counselling Australia •Financial Rights Legal Centre •Indigenous Consumer Assistance Network •Mob Strong Deb...
24th Oct 2024

Major overhaul of Building Regulator good news for Victoria’s consumers

Consumer Action Law Centre has welcomed the Victorian Government's announcement today of a major overhaul of the Victorian Building and Plumbing Regulator's enforcement powers and structure, and domes...