Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (the Commission) Victorian Default Offer 2021 Draft Decision (the Draft Decision).
We are pleased to see that the Draft Decision will result in average bills falling for households. COVID-19 is inflicting significant financial stress on the Victorian community and the ongoing restrictions mean we are spending more time at home which is increasing normal energy usage. The lockdown and economic downturn is also limiting the ability of people to work and earn income meaning that many in our community are unable to pay for essential services.
These factors are important to bear in mind as the Commission comes to a final decision for the Victorian Default Offer (VDO).
Read our full submission here or below.201020 Submission – DD – Victorian Default Offer 2021