Media release: End energy retailers’ free ride

New proposal to fix energy prices for length of contract Energy retailers would be banned from increasing a customer’s tariff mid contract under a proposal to be considered by the Australian Energy M...

On the Wire: edition 33

Consumer action has published the October edition of On the Wire, a quarterly publication featuring updates on national energy market reforms and regulatory processes. Edition 33 can be found here....

Electricity and gas debt

Use this information sheet if: you are having trouble paying your electricity or gas bill; or you want information about payment arrangements and your rights. You do have rights under the E...

Working for a fairer energy market

Energy market reform Our work brings the consumer voice to the national energy market. Our advocacy draws on real consumer concerns —expressed through our casework services (legal and financial counse...