OPINION: Banks, get tougher on scams
An edited version of this opinion piece appeared in the Herald Sun 18 February, 2023 You’d be hard-pressed these days to find someone who hasn’t been the target of a scam. Whether it’s a fraudulent...
Consumer Action calling on banks to block payments to scammers and reimburse victims
Australia’s banks should quickly introduce measures to stop scams, make their systems safer and reimburse victims or be made by Government to do so, says Consumer Action CEO Stephanie Tonkin. Ms Tonk...
A Strategic Plan for the Payments System
We consider the safety and resilience of the payments system to require urgent attention and intervention and outline the reasons for this in our joint submission with Financial Rights Legal Centre....
High Court dismisses last ditch appeal by rogue lender
Consumer advocates have welcomed the dismissal by the High Court of a special leave application by Cigno Pty Ltd (Cigno) and BHF Solutions Pty Ltd (BHFS) against the Full Federal Court’s finding in en...
Revision to Banking Code of Practice needs teeth to really help those doing it tough
Consumer advocates are calling for Australian banks to maintain and enhance robust consumer protections, following an independent review of the Banking Code of Practice (the Banking Code). The Aust...