Submission: Review of Victoria’s wrongful disconnection payment

Consumer Action remains strongly supportive of the Victorian wrongful disconnection payment legislative obligation. It continues to fulfill its role as an incentive on retailers to guard against non-c...

November 4, 2009

Submission: Inquiry into State Government Taxation and Debt

Consumer Action welcomes the opportunity to make a submission to the Economic Development and Infrastructure Committee‘s Inquiry into State Government Taxation and Debt. The Inquiry terms of referenc...

October 30, 2009

Submission: CCAAC Consumer rights – statutory implied conditions and warranties issues paper

Consumer Action supports national harmonisation and clarification of Australia’s laws on statutory conditions and warranties, so long as harmonisation does not weaken protections for consumers. Howev...

September 18, 2009

Submission: National Human Rights Consultation

We welcome the opportunity to provide these comments on the National Human Rights Consultation to the Australian Government. We further commend the government on its action to ensure this important is...

June 15, 2009

Submission: Australian Consumer Law – draft unfair contract terms provisions

Consumer Action strongly supports national unfair contract terms regulation. We consider that the draft legislation in the Paper largely reflects the policy intent previously communicated by the Minis...

May 22, 2009

Joint submission: Metropolitan Melbourne Water Price Review 2008-09 – draft decision

This submission is put forward by the Consumer Utilities Advocacy Centre Ltd and the Consumer Action Law Centre in response to the Draft Decision released by the Victorian Essential Services Commissio...

May 1, 2009

Submission: Crime Amendment (identity crime) Bill 2008 – exposure draft

Consumer Action welcomes the opportunity to comment on the Victorian Government’s exposure draft – Crime Amendment (Identity Crime) Bill 2008. We support the Bill’s proposals to provide for new and c...

February 10, 2009

Submission: Access Regime for the ATM System

Consumer Action supports the RBA’s efforts to improve the efficiency and competitiveness of payments systems in Australia, including the ATM system. As the Consultation notes, interchange fee amounts...

February 4, 2009

Submission: Trade Practices – Unconscionable Conduct

Consumer Action welcomes the opportunity to provide this submission to the Senate Economics Committee’s Inquiry into the need to develop a clear statutory definition of unconscionable conduct for the...

October 24, 2008

Joint submission: Review of the Code of Banking Practice 2007-2008

CHOICE and Consumer Action support and endorse the joint consumer submission to the Review of the Code of Banking Practice. This submission concentrates on the issue of bank penalty fees in more detai...

July 31, 2008

Submission: Inquiry into competition in the banking and non-banking sectors

Consumer Action is pleased to make a submission to the House of Representatives Standing Committee on Economics inquiry into competition in the banking and non-banking sectors. Our submission conside...

July 18, 2008

Submission: Review of trustee remuneration

As detailed in this submission, we support many of the amendments to the framework for trustee remuneration proposed by the paper. However, we are concerned that the tenor of the paper is primarily de...

July 8, 2008

Submission: Inquiry into the Unit Pricing (Easy comparison of grocery prices) Bill 2008

Consumer Action welcomes opportunity to provide this submission to the Senate Economics Committee’s Inquiry into the Unit Pricing (Easy comparison of grocery prices) Bill 2008. In summary, our reco...

July 7, 2008

Submission: Financial Services and Credit Reform Green Paper

Consumer Action strongly supports Option 2 proposed on page 12 of the Green Paper, where the Commonwealth Government would assume responsibility, not only for mortgage credit and advice, but also for...

July 1, 2008

Submission: Financial Services and Credit Reform Green Paper

Consumer Action welcomes the opportunity to provide comment on the Financial Services and Credit Reform Green Paper, released by the Australian Government Treasury on 3 June 2008. Consumer Action s...

July 1, 2008

Submission: Reform of Australia’s payments system

Consumer Action is supportive of the approach by the Reserve Bank of Australia to the electronic payments system and we welcome the pragmatism of the RBA in stepping in and regulating interchange fees...

June 30, 2008

Submission: Inquiry into Australia’s Mandatory Last Resort Home Warranty Insurance Schemes

Consumer Action welcomes the Senate Economics Committee Inquiry into Australia’s Mandatory Last Resort Home Building Warranty Insurance (HBWI) schemes. We have long been concerned that the mandatory H...

April 16, 2008

Submission: Discussion paper 72: review of Australian privacy law

Consumer Action welcomes the opportunity to comment on the above Paper prepared by the Australian Law Reform Commission. Our submission focuses on some key credit reporting issues as well as some gene...

December 21, 2007

Submission: Abacus Draft Code of Practice

Consumer Action has made a submission in relation to the proposed Abacus Australian Mutuals Draft Code of Practice. As a general comment, we record our support for both the tenor and quality of the Dr...

December 17, 2007

Submission: Alternative dispute resolution – discussion paper

Consumer Action has made a submission on the Alternative Dispute Resolution Discussion Paper prepared by the Victorian Parliament Law Reform Committee. In particular, Consumer Action has a number of s...

November 13, 2007

Submission: Review of the effectiveness of competition in electricity and gas retail markets in Victoria – first draft report

Consumer Action has commented on the Australian Energy Market Commission’s Review of the Effectiveness of Competition in Electricity and Gas Retail Markets – First Draft Report which was released for...

November 12, 2007

Submission: Water Tariff Structures Review – Issues Paper

Consumer Action has commented on the Essential Services Commission’s Water Tariff Structures Review – Issues Paper released on 22 October 2007. To read our submission, click here: Water Tariff Stru...

November 8, 2007

Submission: Civil Justice Reform

Consumer Action is pleased to have the opportunity to submit its views on the second exposure draft of Victorian Law Reform Commission’s review of the civil justice system in Victoria. To read our...

October 1, 2007

Submission: Victorian Retail Competition Review

Consumer Action is very appreciative of the Commission’s early and informal consultation undertaken in preparation for the review. The Commission’s willingness to consult directly with consumer repres...

June 29, 2007

Submission: Productivity Commission Inquiry into Australia’s Consumer Policy Framework

Consumer Action has made a submission to the Productivity Commission Inquiry into Australia’s Consumer Policy Framework. To read our submission, click here: Productivity Commission Inquiry into Aus...

June 22, 2007