Submission: ACCC / ASIC Debt Collection Guideline
Consumer Action has provided comment on the review of the ACCC / ASIC Debt Collection Guideline for Collectors and Creditors.
The revised draft Guideline is a significant improvement on the existing version, especially the recognition of the need for additional protections for low-income debtors. We have made suggestions for improvements to specific sections below.
A PDF of our submission is available by clicking: ACCC / ASIC Debt Collection Guideline.
