Review of Card Payments Regulation – Consultation Paper
Thank you for the opportunity to provide comment on the reforms proposed by the Reserve Bank of Australia (RBA) in the Review of Card Payments Regulation Consultation Paper (Consultation Paper), relea...
Inquiry into the causes and consequences of the collapse of listed retailers in Australia
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Inquiry into the causes and consequences of the collapse of listed retailers in Australia (Inquiry). View...
Submission to consumer property law review: Issue Paper 1 – Conduct and institutional arrangements for estate agents, conveyancers and owners corporation managers
Consumer Action Law Centre (Consumer Action) is pleased to make this submission to Consumer Affairs Victoria's (CAV) review of Victoria's consumer property laws on Issue Paper 1: Conduct and instituti...
Submission to Council on Federal Financial Relations Affordable Housing Working Group – Innovative financing models
Consumer Action Law Centre (Consumer Action) is pleased to make this submission to the Affordable Housing Working Group. Consumer Action's legal service and financial counselling service assist many...
Review of the Warehousemen’s Liens Act 1958 (VIC)
Consumer Action Law Centre has provided comment on the review of the Warehousemen’s Liens Act 1958 (Vic) (“Act”). Read our full submission here [PDF]...
Debt Management Firms Communiqué
Around forty representatives from consumer advocacy organisations, industry associations, ombudsman schemes, government agencies and regulators met in Melbourne on 18 February 2016 to discuss the soci...
Access to Justice Review
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input to the Access to Justice Review. We have provided responses to specific relevant questions raised under each...
Submission to The Treasury on priorities for 2016-17 Federal Budget
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into The Treasury’s budget development for financial year 2016-17. The stated aim of the Government in inviting s...
Draft Life Insurance Code of Practice
Joint submission with Financial Rights Legal Centre and Financial Counselling Australia to the draft Life Insurance Code of Practice. Read the full report here [PDF]...
Submission to the 2016 Retail Competition Review Approach Paper (RPR0004)
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the approach to the Australian Energy Market Commission (AEMC) 2016 Retail Competition Review (the Review)....
Submission: SACC Review Interim Report
Consumer Action has made its submission in response to the SACC Review Interim Report. We continue to push for tighter regulation on payday loans and consumer leases, which have been shown to cause si...
Further Education and Training (Training Ombudsman) And Another Act Amendment Bill 2015 (QLD)
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Further Education and Training (Training Ombudsman) And Another Act Amendment Bill 2015 (Bill) (QLD) Read o...
Submission to the draft AER (Retail) Exempt Selling Guidelines
The Consumer Action Law Centre (Consumer Action) is pleased to provide comment on the revised AER (Retail) Exempt Selling Guideline (the Guideline). Read our full submission here [PDF]....
Housing Decisions of Older Australians
The Consumer Action Law Centre (Consumer Action), Housing for the Aged Action Group (HAAG), Residents of Retirement Villages Victoria (RRVV) and Council on the Ageing Victoria (COTA Vic) welcome the o...
Submission to the Inquiry into the financial hardship arrangements of energy retailers
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Essential Services Commission's (the Commission) Inquiry into the financial hardship arrangements of ene...
Australians should be compensated for poor financial advice: Consumer groups
Australia’s leading consumer groups have made a joint submission to the Senate Economics Committee’s Scrutiny of Financial Advice Inquiry calling for a last resort compensation scheme for consumers wi...
Submission: Review of Card Payments Regulation Issues Paper
The Consumer Action Law Centre (Consumer Action) and Financial Rights Legal Centre (Financial Rights) welcome the opportunity to comment on the Review of Card Payments Regulation Issues Paper (the Iss...
Submission: Privacy and trust in the new energy market
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input the Energy Market Reform Working Group's (EMRWG) paper, New products and services in the electricity market—consu...
Submission: Proposed Principles of Reciprocity and Data Exchange
The Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have made a joint submission to the Australian Competition and Consumer Commission (ACCC) on the likel...
Submission: Proposed re-make of Retirement Villages legislation
The Consumer Action Law Centre, COTA Victoria and Residents of Retirement Villages Victoria have made a joint submission to the Consumer Affairs Victoria review on the effectiveness of the Retirement...
Submission: Financial System Inquiry Final Report
The Financial System Inquiry (FSI) Final Report was released in December 2014. Consumer Action has made a submission to the Treasury as part of consultation on the final report. A full copy of our su...
Submission: Australian Law Reform Commission’s “Freedoms Inquiry”
Consumer Action has made a submission to the Australian Law Reform Commission’s Issues Paper 46 Traditional Rights and Freedoms—Encroachments by Commonwealth Laws. This submission recommends that when...
Submission: Private vocational education and training providers in Australia
Consumer Action has provided comment to the Senate Education and Employment Committees on the operation, regulation and funding of private vocational education and training (VET) providers in Australi...
Submission: 2015 Retail Competition Review Approach Paper
Consumer Action has provided input to the Australian Energy Market Commission's 2015 Retail Competition Review Approach Paper. Effective competition is critical for energy consumers to the extent that...