Media release: Time to build new consumer protections from the bottom up
In its response to a Victorian Government consultation paper, Consumer Action urged the Government to take decisive action, arguing small reforms around the edges would do little to help consumers see...
Submission: Submission to the Victorian Government’s consultation on the domestic building consumer protection framework
Broadly, this submission: argues that the nature of domestic building transactions mean that specialised and strengthened consumer protections are required; recommends that the entire consumer prot...
Submission: Barriers to effective climate change adaptation – the role of insurance
In this submission to the Productivity Commission's draft report on Barriers to Effective Climate Change Adaptation Consumer Action argues against the Commission's assessment that subsidising flood in...
Submission: Single pricing legislation – proposal to exempt restaurants and cafes
On 7 May 2012, the Hon. Michael O'Brien MP and the Hon. Anthony Roberts MP wrote to Consumer Action inviting it to comment on the proposal to exempt restaurants and cafes from national single pricing...
Submission: Response to Commonwealth Government discussion paper on reducing reliance on payday lending
This submission: Expresses significant concerns with the way the payday lending problem is framed in the discussion paper. In particular, we do not agree that high-cost short-term lending is a neces...
Submission: Review of the Limited Merits Review Consultation Paper Two
Consumer Action’s response to the Review of Limited Merits Review Regime's Consultation Paper 2, Additional Statement of Issues and Questions. To read our submission please click here: Submission to...
Submission: Inquiry into the post-GFC banking sector
This submission makes the following brief points: that the development of an independent measure of the cost of bank funding (including offshore wholesale funding, and deposits), regularly reported...
Submission: Inquiry into the post-GFC banking sector
Rather than responding to each point of the Committee's terms of reference, this submission makes the following brief points: that the development of an independent measure of the cost of bank fundi...
Submission: Productivity Commission’s Regulatory Impact Assessment benchmarking study
This submission argues that the Regulatory Impact Assessment process could be improved if government agencies had more guidance on how to assess the benefits of regulation and the less tangible impact...
Submission: Proposed amendments to the Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011
In brief, this submission recommends: With regards to hardship variations that Government consider providing detailed guidance to credit providers, perhaps through ASIC, to assist them to better a...
Joint submission: Consumer protections for users of payday loans
The following is a joint submission in response to Treasury's April 2012 discussion paper on proposed reforms to Small Amount Credit Contracts. This submission has been prepared by Consumer Action La...
Submission: Australian Energy Market Commission, Market Review, Power of Choice (Stage 3 DSP Review)
This review is about 'enabling consumers to make informed choices about the way they use electricity can help achieve efficient investment'. Consumer Action agrees that there are opportunities to impr...
Submission: Australian Energy Market Commission’s Economic Regulation of Energy Networks Rule Change, Directions Paper
This submission responds to the Directions Paper released by the Australian Energy Market Commission's on a National Energy and Gas Rule change proposal relating to the economic regulation of networks...
Submission: review of limited merits review consultation paper one
This submission responds to the Initial Discussion Paper of the Expert Panel reviewing the Limited Merits Review regime for energy regulatory decisions. Read our submission click: Initial submission...
Federal Government’s Energy White Paper consultation
Consumer Action made a substantial submission to the Federal Government’s Energy White Paper consultation. The Draft White Paper is largely directed to industry development and investment, but is sile...
Submission: Gift Cards in the Australian Market
We’ve made a submission to the Commonwealth Consumer Affairs Advisory Council (CCAAC) in response to its Issues Paper, Gift Cards in the Australian Market. We’ve argued that consumers should be better...
Submission: Review of Debt Agreements Under the Bankruptcy Act 1966
Consumer Action has provided a submission to this review of debt agreements undertaken by the Attorney-General's Department. The submission: argues for a minimum income threshold to access debt agre...
Submission: Australian Energy Market Commission’s Power of Choice Review, Issues Paper
This submission responds to the Issues Paper released by the Australian Energy Market Commission on its demand side participation (stage 3) review, dubbed 'Power of Choice'. Read our submission click...
Submission: Taxi industry inquiry – complaints handling and dispute resolution
In this submission, Consumer Action responds to only one of the questions in the consultation paper - that is, ‘do the Victorian Taxi Directorate and taxi booking networks have adequate policies and p...
Submission: Advanced metering infrastructure program – Issues paper for public consultation
Consumer Action welcomes the new Government's attempt to understand and address some of the underlying consumer concerns with the mandated rollout of Advanced Metering Infrastructure (AMI) or smart me...
Joint submission: Reforming flood insurance – clearing the waters discussion paper
The following is a joint consumer submission in response to the Clearing the Waters discussion paper released by the Australian Government on 5 April 2011. The Brotherhood of St Laurence, Choice, Cons...
Joint submission: Reforming Flood Insurance – Clearing the Waters discussion paper
Consumer Action has contributed to a joint consumer submission in response to the Clearing the Waters discussion paper (the discussion paper) released by the Australian Government on 5 April 2011. The...
Submission to Productivity Commission Inquiry on Network Regulation
Consumer Action welcomes the Productivity Commission’s investigation into benchmarking as a means of achieving more efficient delivery of network services and electricity infrastructure. Benchmarking...
Submission: Reserve Bank of Australia – Treasury ATM Taskforce consultations
Consumer Action welcomes the opportunity to contribute to the RBA-Treasury ATM Taskforce's report on the March 2009 ATM reforms. The March 2009 reforms can be considered a broad success, both because...
