Scams – Mandatory Industry Codes Consultation Paper

Consumer Action Law Centre, CHOICE and the Australian Communications Consumer Action Network have been conducting regular roundtables with scams victims and consumer organisations, to develop our resp...

OPINION: Banks, get tougher on scams

An edited version of this opinion piece appeared in the Herald Sun 18 February, 2023 You’d be hard-pressed these days to find someone who hasn’t been the target of a scam. Whether it’s a fraudulent...
Gerard Brody, CEO Consumer Action

Banks should take more responsibility for scams

The Treasurer’s proposed transformation of the regulation of payment systems is an opportunity to embed financial safety, and ensure protections are built in from the outset says Consumer Action's CEO...

Scam alert: Be aware

We’ve had reports of scammers falsely using Consumer Action’s name to obtain money and banking details from their victims. Consumer Action is not responsible for these calls. We will never ask for mon...