All shoppers need to be wary of junk insurance

Gerard Brody, CEO - Consumer Action Law Centre As originally published in the Herald Sun 27/12/2017 Car yards, banks and insurance companies — we don’t need a Royal Commission to remind us that som...

Submission: Insurance Contracts Regulations 2017

Thank you for the opportunity to make this submission on the exposure draft of the Insurance Contracts Regulations 2017. We appreciate the improvements to enhance the readability and clarity of the Ex...

Best opportunity for fair insurance in years

Industry, Government and advocates have one of the best opportunities in years to make insurance fair, according to Consumer Action Law Centre. A Senate committee has recommended a major shake up to...

Draft Life Insurance Code of Practice

Joint submission with Financial Rights Legal Centre and Financial Counselling Australia to the draft Life Insurance Code of Practice. Read the full report here [PDF]...

Add-on insurance – watch out!

Consumer Action has helped a client take on one of Australia's biggest finance companies about add-on insurance and a high-cost loan. In April 2013, our elderly client asked for a loan of $10,000 to...

Junk Insurance and Rubbish Warranties

You might have bought something useless and don’t even know it. If you’ve purchased a used car or taken out a credit card or loan, you may have paid for some junk insurance or a rubbish warranty that...

Total replacement insurance for home buildings

Earlier this year our former CEO, Catriona Lowe, appeared on ABC TV's The Checkout suggesting that consumers look for total replacement cover when shopping around for insurance. Since then we've had a...

Accessing free insurance advice

The Financial Rights Legal Centre provides a range of self help kits on insurance matters. The Australian Financial Complaints Authority also offers insurance fact sheets on: Life Insuranc...