Lemon cars - Consumer Action Law Centre

The consumer experience of faulty cars in Victoria: Report launch

Hear an expert panel discuss why we need a better system for resolving car disputes in Victoria at the launch of a major report on the consumer experience of faulty cars in Victoria by Consumer Policy...

A better system for resolving car disputes: Brief

This two-page background brief explains why we need a better system for resolving car disputes in Victoria. It explains how: Defective cars devastate a consumer’s life and wellbeing It i...

REPORT: Victoria overrun with dodgy lemon cars as current dispute process totally unfit for consumers

A groundbreaking report from the Consumer Policy Research Centre (CPRC) has found that over half (54%) of all Victorians who bought used or new car in the past five years experienced major or minor fa...

Submission to the Department of Treasury and Finance ahead of the 2023-24 Victorian Budget

Consumer Action Law Centre (Consumer Action), WEstjustice, Victorian Aboriginal Legal Service (VALS), Hume Riverina Community Legal Service, Barwon Community Legal Service and Eastern Community Legal...

Hundreds of thousands of lemon cars sold ‘down the lane’, why we need an ombudsman

Data from Australian Competition and Consumer Commission (ACCC) actions, recalls and other court actions has revealed that there are hundreds of thousands of lemons on Australia’s roads, many of which...

Our Policy and Campaign Priorities for 2022-23

Consumer Action has revealed its Policy and Campaign Priorities for 2022-23 with a refreshed focus on making the marketplace for consumers fairer. Director of Policy and Campaigns Tania Clarke said...

Commit to a lemon car ombudsman in November election say consumer advocates

Consumer Action Law Centre and WEstJustice Western Community Legal Centre are calling on the Victorian Government to make a solid commitment, ahead of the upcoming Victorian election in November, to i...

OPINION: That lemon car sour taste just keeps getting worse

Opinion piece by Gerard Brody, CEO Consumer Action Law Centre A version of this opinion piece appeared in the Herald Sun today The pandemic has helped drive second-hand car prices up 50 percent...

Consumer groups call for new ombudsman to ‘prune’ lemon cars

Consumer advocates are calling on the Victorian Government to commit to a free and effective dispute resolution service for Victorians who are sold ‘lemon’ cars by car dealers in next year’s Budget....

Victorian pre-Budget submission 2022-23

Victoria desperately needs a specialist dispute service to assist people sold defective motor vehicles. Consumer Action Law Centre (Consumer Action), Victorian Aboriginal Legal Service (VALS), WEst...

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The consumer experience of faulty cars in Victoria: Report launch

A better system for resolving car disputes: Brief

REPORT: Victoria overrun with dodgy lemon cars as current dispute process totally unfit for consumers

Submission to the Department of Treasury and Finance ahead of the 2023-24 Victorian Budget

Hundreds of thousands of lemon cars sold ‘down the lane’, why we need an ombudsman

Our Policy and Campaign Priorities for 2022-23

Commit to a lemon car ombudsman in November election say consumer advocates

OPINION: That lemon car sour taste just keeps getting worse

Consumer groups call for new ombudsman to ‘prune’ lemon cars

Victorian pre-Budget submission 2022-23

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