Monitoring and compliance - Consumer Action Law Centre

Banking Code Compliance Committee priorities 2026-27

This submission is provided on behalf of Consumer Action Law Centre, Financial Rights Legal Centre, Mob Strong Debt Help and Mortgage Stress Victoria. We strongly support the Banking Code Complian...

Code Governance Committee monitoring priorities for 2025-26

Insurance files form a large part of our legal casework and frequently involve clients in personal or financial crisis. While many claims may appear straightforward to an insurer, no claim is simple t...

The Banking Code Compliance Committee’s priorities for 2025-26

Consumer Action Law Centre strongly supports the Banking Code Compliance Committee (BCCC) examining Code compliance through Bank@Post closely. We frequently hear anecdotal issues with accessing bankin...

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Consumer Action and CHOICE chosen as designated complainants

The Albanese Government has announced today that Consumer Action Law Centre has been chosen as a designated complainant. This means that Consumer Action, with fellow consumer advocate CHOICE, and the...

Consultation: Designated complaints determination

With our undersigned sector colleagues, we affirm our previous support for the designated complaints function, and our previous comments about the design and structure of the legislation in our joint...

ACMA Compliance Priorities 2024 – 2025

Thank you for the opportunity to provide input on the Australian Communications and Media Authority (ACMA) compliance priorities for the 2024-25 financial year. Consumer Action Law Centre (Consumer...

Code Governance Committee’s monitoring and compliance program for 2023-24 consultation

We are grateful for the opportunity to provide input to the Code Governance Committee’s (CGC) monitoring and compliance program for the 2023-24 financial year. In our submission we recommend that t...

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Banking Code Compliance Committee priorities 2026-27

Code Governance Committee monitoring priorities for 2025-26

The Banking Code Compliance Committee’s priorities for 2025-26

Consumer Action and CHOICE chosen as designated complainants

Consultation: Designated complaints determination

ACMA Compliance Priorities 2024 – 2025

Code Governance Committee’s monitoring and compliance program for 2023-24 consultation

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