New Energy Tech Consumer Code ACCC application

Energy is an essential service and the energy system is rapidly transitioning to new technologies. Householders are finding it increasingly complex, confusing and risky to make decisions about their e...

ESC Compliance and enforcement policy draft decision

We support the ESC changing its compliance and enforcement policy to reflect a risk-based, intelligence led, outcome focused approach. The ESC must be able to transparently demonstrate that it is effe...

Why are Victorians paying too much for energy?

This is a simple question with many complicated and at times contested answers. But there are a few things that everyone can agree on. Retail charges represent a large component of our energy bil...

AER Powers Civil Penalty Regime Consultation Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator (AER) Powers and Civil Penalty Regime Consultation Paper, published by the Stand...

NEM Data Strategy Consultation Paper

Consumer Action welcomes the opportunity to provide a brief submission in response to the Energy Security Board (ESB) Consultation Paper regarding the development of the NEM Data Strategy. Consumer A...

Benefit Change Notice Guidelines Issues Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator’s (AER) benefit change notice guidelines issues paper. As stated in previous sub...

Victorian State Budget Submission 2018-19

Consumer Action Law Centre (Consumer Action) has made a submission to Victoria's Department of Treasury and Finance during the 2018-19 Pre-Budget period. Consumer Action has focused this submission on...

ESC draft audit guideline for energy businesses

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide comment on the Essential Services Commission’s (ESC) draft audit guideline for energy businesses (the draft guideline)....

Knock it off

Download the full report here [PDF]   https://youtu.be/j43zE3HBoFk...