Protecting consumers of distributed energy resources
With Victorians wanting to play their part in carbon reduction, consumer protections for new energy products and services need to be enhanced.
This submission to the Department of Environment Land Water and Planning says that basic consumer protections would both mitigate harm that people are currently experiencing, as well offering protection into the future as new energy products and service emerge.
Problematic sales practices, unaffordable finance arrangements and difficult-to-resolve disputes are persistent problems that can be expected to arise for future energy product or services if adequate protections are not in place.
Read the full submission PDF.
221114 DELWP Protecting consumer of DER