Solar and New Energy Archives - Consumer Action Law Centre

Australian Competition Tribunal decision: A missed opportunity to improve solar sales practices

The Australian Competition Tribunal (the Tribunal) has handed down its decision today on the New Energy Tech Consumer Code (the Code), the proposed industry code for new energy technology such as sola...

Submission supporting the re-authorisation of the Solar Code

Consumer Action has supported the Clean Energy Council (CEC)’s application for re-authorisation of the Solar Retailer Code of Conduct (the Solar Code). Principally, we support the application to avoid...

Submission: Essential Service Commission’s Electricity Distribution Code review

Consumer Action has commented on the Essential Service Commission’s (ESC) Electricity Distribution Code review – customer service standards draft decision (Draft Decision). We generally support the pr...

Submission: Maximum prices for embedded networks and other exempt sellers

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (ESC) Maximum prices for embedded networks and other exempt sellers Draft Decisio...

Implement strong protections to ensure households benefit from new energy technology
Australian Energy Market Commission Issues paper one: Consumer Protections in an Evolving Market: New Energy Products and Services - 2020

Consumer Action’s legal and financial counselling services have regularly assisted consumers experiencing harm as solar technology grows in popularity in Victoria. Our Power Transformed, Knock It Off!...

Giving energy users access to fair finance for new energy tech
AA1000439 - New Energy Tech Consumer Code - consultation proposed amendments to draft code

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the AA1000439 – New Energy Tech Consumer Code— consultation on proposed amendments to draft Code (Proposed Amendment...

Giving energy users access to fair finance for new energy tech
Australian Competition and Consumer Commission - AA1000439 New Energy Tech Consumer Code Application

On 9 September 2019, Consumer Action attended a pre-decision conference on AA1000439 New Energy Tech Consumer Code (The Code) Application. We have provided a further submission following the discussio...

New Energy Tech Consumer Code must protect Australians from exploitative buy now pay later arrangements
Australian Competition and Consumer Commission - AA1000439 New Energy Tech Consumer Code Application for Authorisation Draft Determination

Consumer Action regularly assists vulnerable and disadvantaged consumers in Victoria with legal and financial issues that arise due to new energy technology such as solar. . The New Energy Tech Consu...

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Australian Competition Tribunal decision: A missed opportunity to improve solar sales practices

Submission supporting the re-authorisation of the Solar Code

Submission: Essential Service Commission’s Electricity Distribution Code review

Submission: Maximum prices for embedded networks and other exempt sellers

Implement strong protections to ensure households benefit from new energy technology
Australian Energy Market Commission Issues paper one: Consumer Protections in an Evolving Market: New Energy Products and Services - 2020

Giving energy users access to fair finance for new energy tech
AA1000439 - New Energy Tech Consumer Code - consultation proposed amendments to draft code

Giving energy users access to fair finance for new energy tech
Australian Competition and Consumer Commission - AA1000439 New Energy Tech Consumer Code Application

New Energy Tech Consumer Code must protect Australians from exploitative buy now pay later arrangements
Australian Competition and Consumer Commission - AA1000439 New Energy Tech Consumer Code Application for Authorisation Draft Determination

Minimum electricity feed-in tariffs to apply from 1 July 2018

Solar sale burns buyer

Consumers beware: Avoid solar panel pitfalls – use a retailer that has signed the code of conduct

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