Independent Review into the Future Security of the National Electricity Market (Finkel review)
A reliable, secure and affordable energy supply is essential to health, wellbeing, economic participation and social inclusion, so there is a high risk to consumers when things go wrong and supply of...
Design and Distribution Obligations and Product Intervention Power – Proposals Paper
Nine consumer advocacy organisations have made a joint submission on the Design and Distribution Obligations and Product Intervention Power. This joint submission was coordinated by Consumer Action La...
Consumer protection in the banking, insurance and financial sector
The Consumer Action Law Centre (Consumer Action) is pleased to provide a submission to the Senate Inquiry into consumer protection in the banking, insurance and financial sector. Read the full subm...
Submission to the review of electricity and gas retail markets in Victoria
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the review of electricity and gas retail markets in Victoria discussion paper following the consultation forum t...
Senate Standing Committee on Economics inquiry into Australia’s general insurance industry
This submission examines home and car insurance from the consumer’s perspective. It focuses on transparency in Australia’s home and car insurance industries, the benefits of establishing an independen...
Electricity Network Transformation Roadmap: Key Concepts Report
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to respond to the Electricity network transformation roadmap: key concepts report. We support the focus of the roadmap of incentiv...
Retail Remuneration Review – Issues Paper
The Consumer Action Law Centre (Consumer Action), is pleased to provide a submission in response to the Retail Remuneration Review Issues Paper (Issues Paper). As stated in our joint response to th...
EDR Review – Interim Report
Thank you for the opportunity to comment on the Review of the Financial System Dispute Resolution Framework – Interim Report (Interim Report). This joint submission was coordinated by Consumer Action...
Submission in response to Consultation Paper 272 – Remaking ASIC class orders on time-sharing schemes
Consumer Action Law Centre (Consumer Action) and Financial Rights Legal Centre (Financial Rights) are pleased to make this submission to the Australian Securities and Investments Commission’s (ASIC) p...
Productivity Commission Draft Report – Consumer Law Enforcement and Administration
The Consumer Action Law Centre (Consumer Action) is pleased to provide comment in response to the Productivity Commission Draft Report – Consumer Law Enforcement and Administration (Draft Report)....
Submission to The Treasury on priorities for 2017-18 Federal Budget
Consumer Action has provided input into The Treasury’s budget development for financial year 2017-18. We have identified four budget measures that would, if implemented, enhance justice for all Aus...
Proposed Industry Funding Model for the Australian Securities and Investments Commission – Proposals Paper.
Consumer Action Law Centre (Consumer Action) and CHOICE welcome the opportunity to comment on the Proposed Industry Funding Model for the Australian Securities and Investments Commission (ASIC). Re...
Submission: ANZ Banking Group Ltd—Exclusive Dealing Notification N99426
Thank you for the invitation to comment on the ANZ Banking Group Ltd—Exclusive Dealing Notification N99426 (the Notification), under which ANZ is only financing Esanda and ANZbranded comprehensive car...
Public Inquiry: Data Availability and Use – Draft Report
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Data Availability and Use – Draft Report October 2016 (Draft Report). Read the full submission here [PDF]...
Submission to Consumer Property Law Review: Options for reform of the Owners Corporations Act 2006
The Consumer Action Law Centre (Consumer Action) is pleased to make this submission to Consumer Affairs Victoria's (CAV) comprehensive review of Victoria's consumer property laws, specifically on Opti...
Australian Consumer Law Review: Interim Report
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to respond to the Australian Consumer Law Review—Interim Report (Interim Report). While we are engaged with the process, we...
Supplementary Submission: Applications for authorisation—A191556-A91557 Aioi Nissay Dowa Insurance Company Australia Pty Ltd & Ors
We refer to our original submission on the application by insurers for Australian Competition and Consumer Authority (ACCC) authorisation to cap commissions on add-on insurance sold through motor vehi...
Submission: Life insurance industry inquiry
This submission will focus on issues seen in Consumer Action’s casework and policy work, including life insurance contract terms which could be ‘unfair’, an assessment industry self regulation and p...
Transition to Metering Competition in Victoria
The Alternative Technology Association (ATA), Consumer Action Law Centre (Consumer Action), and Consumer Utilities Advocacy Centre (CUAC) welcome the opportunity to respond to the Energy Policy and Pr...
Submission on the proposed safety net for energy consumers facing payment difficulty
The Consumer Action Law Centre (Consumer Action) and Financial and Consumer Rights Council (FCRC) welcome the opportunity to comment on the Commission’s proposed safety net for energy consumers facing...
Financial Services Council – Draft Minimum Standard Medical Definitions
Thank you for the opportunity for the Financial Rights Legal Centre and the Consumer Action Law Centre to comment on the Financial Services Council’s Draft Minimum Standard Medical Definitions. Rea...
Codes of Conduct for Registered Building Practitioners
Consumer Action welcomes the opportunity to comment on the Victorian Building Authority’s (VBA) Draft Codes of Conduct Protocol (the Draft Protocol). The Draft Protocol has been designed to assist bui...
Parliamentary Inquiry into the Retirement Housing Sector
The Consumer Action Law Centre (Consumer Action) is pleased to contribute to the Parliamentary Inquiry into Retirement Housing, which we believes speaks to a real and urgent need for more effective re...
New car retailing industry market study: Response to Issues Paper
Consumer Action Law Centre (Consumer Action) is pleased to make this submission to the Australian Competition and Consumer Commission (ACCC’s) review of the new car retail market. Read the full sub...
