Category: Media Release

Consumer Action Law Centre has today instituted legal proceedings in the Victorian Civil and Administrative Tribunal (VCAT) against Australian National Car Parks Pty Ltd (ANCP), the operator of a numb...

Consumer Action Law Centre has today succeeded in obtaining a refund from a spruiker of computer gambling software at the Victorian Civil and Administrative Tribunal (the Tribunal). Reliance Investme...

Consumer Action Law Centre (Consumer Action) has instituted legal proceedings in the Victorian Civil and Administrative Tribunal (the Tribunal) against Addsup Education trading as Australian Institute...

Consumer Action Law Centre has obtained a favourable outcome for its client, a mother of two young children, who purchased self defence classes for her children from Albion Self Defence Academy using...

Consumer Action Law Centre has slammed a number of Victorian regional water businesses for unfairly restricting the water supply of consumers and initiating legal action in relation to small debts. T...

Consumer Action Law Centre has instituted legal proceedings in the Victorian Civil and Administrative Tribunal (the Tribunal) against Debit Success Pty Ltd (Debit Success) and Rif and Jean Mustafa tra...

Consumer Action Law Centre has released its 2008 Policy Plan on World Consumer Rights Day. Unfair, excessive and unlawful bank penalty fees, high cost exploitative credit and dodgy motor car traders w...

Consumer Action Law Centre has written to two operators of private car parks in Melbourne seeking a review of their business practices and the installation of barriers so that consumers are not fined...

Consumer Action Law Centre has claimed that a finance broker is flouting Federal Court orders. The broker, Sample & Partners, agreed to orders in May 2007 intended to remedy harm caused to hundred...

Consumer Action Law Centre has labelled the decision by the Essential Services Commission (the ESC) to charge consumers should their retailer go bankrupt or leave the market as outrageous and unfair....

Victorian consumers will be hit by huge energy price increases from 1 January 2008 but without any public information about the basis for these price rises, said Consumer Action Law Centre today. Sta...

Consumer Action Law Centre has today launched a campaign to assist consumers to avoid door-to-door marketers if they wish to do so. The campaign will distribute a ‘Do Not Knock’ sticker, which warns s...

CHOICE and Consumer Action have welcomed NAB’s announcement today it will cut direct debit dishonour fees from $50 to $30 and will launch a new mainstream transaction account that allows consumers to...

Consumer Action Law Centre has publicly released a report asserting that Victorian water businesses are not talking to their customers. The report, Water Reform in Victoria: Independent pricing regula...

Financial institutions are bracing themselves for a customer backlash against unfair penalty fees, after a nationwide campaign was launched today by CHOICE and Consumer Action Law Centre. Thousands...