By Stephanie Tonkin, CEO Consumer Action Law Centre (published in the Herald Sun, 18 March 2024) Last week, Scamwatch, our national body fighting scams and part of the Australian Competition and Co...
Tania Clarke, Acting CEO Consumer Action Law Centre Last year bank customers in the UK experienced a 17% drop in scam losses while in Australia, bank customers experienced a 62% increase. Between...
By Stephanie Tonkin, CEO, Consumer Action Law Centre The big four banks are tipped to make record profits this financial year, with some analysts suggesting they will collectively rake in more th...
An edited version of this opinion piece appeared in the Herald Sun 18 February, 2023 You’d be hard-pressed these days to find someone who hasn’t been the target of a scam. Whether it’s a fraudulent...
An edited version of this opinion piece was published in The Guardian on 5 December 2022 The Treasurer Jim Chalmers is set to intervene in the gas market to push down very high bills, likely throug...
Opinion piece by Gerard Brody, CEO Consumer Action The massive data breach affecting up to 9.8 million Optus customers has shone a spotlight on what can be done to protect Australians from harm and...
An edited version of this opinion piece appeared in the Herald Sun on 19 July 2022 Way back in November 2016, the Turnbull Government announced that it would implement recommendations made by an in...
Reports of gas bills to rise by $150 per annum adds unwanted pressure to Victorian household budgets, when inflationary pressures are already biting.* Over a long period, unfair market tactics have...
Opinion piece by Gerard Brody, CEO Consumer Action Law Centre A version of this opinion piece appeared in the Herald Sun today The pandemic has helped drive second-hand car prices up 50 percent...
The Treasurer’s proposed transformation of the regulation of payment systems is an opportunity to embed financial safety, and ensure protections are built in from the outset says Consumer Action's CEO...
Opinion piece by Gerard Brody, CEO Consumer Action. If there is one thing that changed about our lives from COVID-19, it’s the dramatic shift to online communication and shopping. According to the...
Opinion piece by Gerard Brody, CEO Consumer Action As more and more people contact Consumer Action Law Centre regarding scam losses, and increasingly large losses, I've been thinking about the adequa...
First published in the Herald Sun, 8 February 2021. In the two years since the Hayne Royal Commission Final Report while the Federal Government has made some changes to strengthen consumer protecti...
First published in The Age/Sydney Morning Herald, 2 December 2020 It's a great pity that the banks are weighing in so publicly to support the rollback of our responsible lending laws. Just when...
First published in the Herald Sun 10 September 2020 Australians’ debt problems will skyrocket due to the COVID-19 recession. We need to act now to ensure people in debt are treated fairly in the mo...
This opinion piece is by Kaylee Anderson and Mark Holden and it is based on an article – ‘The impact of funeral insurance in Aboriginal and Torres Strait Islander communities’ – which first appeared...