Image of wind turbines denoting a submission about energy

Network Outage Review

As extreme weather events continue to increase, it is imperative that Victorians’ access to essential services is protected and prioritised by Government, regulators and industry. Consumer Action L...
August 2, 2024

Retirement Villages Amendment Bill 2022 Exposure Draft

Retirement living is an important option for many older Victorians. The proposed Retirement Villages Amendment Act includes some positive measures that will improve consumer protection standards. O...
November 23, 2022

Victorian Property Market Review

Consumer Action has provided a submission to the Victorian Property Market Review. The review is an important opportunity to improve property market laws to support Victorians to have fairer and easie...
April 11, 2022
victorian parliament

Inquiry into Victoria’s Response to COVID-19

COVID-19 has deeply affected the Victorian community in unprecedented ways. With a significant number of job losses and most of the population staying at home in compliance with public health orders,...
August 10, 2020

Submission: Retirement Living Revised Code of Conduct

The Consumer Action Law Centre, Residents of Retirement Villages Victoria, Housing for the Aged Action Group and COTA Victoria welcome the opportunity to comment on the most recent Draft Retirement Li...
August 8, 2018

An agenda for ageing in Victoria

Currently, there is no plan for the increased longevity and diversity of Victoria’s population. The result is a fragmented approach to policy and programs relating to older people between the ages of...
March 27, 2018

Victorian State Budget Submission 2018-19

Consumer Action Law Centre (Consumer Action) has made a submission to Victoria's Department of Treasury and Finance during the 2018-19 Pre-Budget period. Consumer Action has focused this submission on...
February 27, 2018

Four Corners – ‘Bleed Them Dry Until They Die’

Tonight, Consumer Action features in the ABC TV Four Corners special 'Bleed Them Dry Until They Die' - an important investigation into retirement living in Australia led by Adele Ferguson. Follow our...
June 26, 2017

Retirement villages in Australia – Life Matters

When people get older and start thinking about downsizing, retirement villages are an option many consider. However, it may be worth doing some research and assessing all of the associated costs befor...
March 20, 2017

Parliamentary Inquiry into the Retirement Housing Sector

The Consumer Action Law Centre (Consumer Action) is pleased to contribute to the Parliamentary Inquiry into Retirement Housing, which we believes speaks to a real and urgent need for more effective re...
November 16, 2016

Vendor terms and rent-to-buy schemes

Vendor terms or 'rent-to-buy' schemes promise to help you buy property when you don’t have the income, savings or credit history to get a regular mortgage. Often there’s a broker or agent who advertis...
March 4, 2016

Retirement living parliamentary event

Consumer Action hosted a morning tea at Parliament House on 9 October 2015 which brought together over 70 retirement housing residents with their local parliamentarians. It was a hugely successful d...
October 21, 2015

Housing Decisions of Older Australians

The Consumer Action Law Centre (Consumer Action), Housing for the Aged Action Group (HAAG), Residents of Retirement Villages Victoria (RRVV) and Council on the Ageing Victoria (COTA Vic) welcome the o...
July 30, 2015