Product intervention power for continuing credit contracts – some further considerations
Consumer Action, Financial Rights Legal Centre and WEstjustice have made a second submission to the Australian Securities and Investment Commission’s (ASIC) Consultation Paper 330 (CP 330), in which A...
Treasury consultation: Consumer Credit Reforms our submission
A coalition of consumer advocates have published a submission on exposure draft legislation that would repeal responsible lending laws in the National Consumer Credit Protection Act. The submission p...
Stop The Debt Trap Alliance supports South Australian Bill for enhanced consumer protections
The Stop The Debt Trap Alliance has provided feedback on the draft Fair Trading (Small Amount Credit Contracts and Consumer Leases) Amendment Bill 2020 (SA). The Alliance) is a coalition of consume...
We support enhanced protections for South Australians from payday loans and high-cost leases
Consumer Action has provided a submission on the draft Fair Trading (Small Amount Credit Contracts and Consumer Leases) Amendment Bill 2020 (SA) (the SA Bill). Consumer Action strongly supports the...
The Rooftop Solar Sector Review: Our Submission
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Clean Energy Regulator’s (CER) review into the rooftop solar photovoltaic (PV) sector. There has been...
Modernising the Telecommunications Industry Ombudsman Terms of Reference
Westjustice, Consumer Action Legal Centre (‘Consumer Action’), Financial Rights Legal Service(‘FRLS’), and Financial Counselling Australia (‘FCA’) provide legal casework and financial counselling serv...
Victorian Default Offer 2021 – Draft Decision
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (the Commission) Victorian Default Offer 2021 Draft Decision (the Draft Decision)...
Not serving the community: Why we oppose the Cashless Debit Card scheme
Consumer Action seeks to enhance the rights of consumers and promote a marketplace where business plays fair. The Cashless Debit Card (CDC) undermines the role of the market in serving consumer and...
Telecommunications Consumer Safeguards: Choice and Fairness
Consumer Action, WEstjustice, VALS, FCVic, BCLS, HRCLS and HAAG consider it beyond dispute that telecommunications services, including internet services and mobile phones, are necessary for social inc...
Modernising the Telecommunications Industry Ombudsman Terms of Reference
WEstjustice, Consumer Action Legal Centre, Financial Rights Legal Service, and Financial Counselling Australia provide legal casework and financial counselling services to consumers, particularly thos...
The sale of add-on financial products through car yard intermediaries
Consumer Action Law Centre, Financial Rights Legal Centre and WEstjustice have made a submission to the Australian Securities and Investment Commission (ASIC) Consultation – Product intervention: The...
Inquiry into Victoria’s Response to COVID-19
COVID-19 has deeply affected the Victorian community in unprecedented ways. With a significant number of job losses and most of the population staying at home in compliance with public health orders,...
Using the product intervention power: Continuing credit contracts
The Australian Securities and Investment Commission (ASIC) is consulting on using its product intervention powers (PIP) against the second Cigno lending model. Consumer Action Law Centre (Consumer...
Submission to the Essential Services Commission on the Victorian Default Offer
Consumer Action has made a submission to the Essential Services Commission on the Victorian Default Offer electricity price that is to apply from 1 January 2021. We consider that there is room to r...
Supporting energy customers through the coronavirus pandemic – Draft Decision
COVID-19 has caused significant disruption to households in Victoria and has highlighted the need to ensure that people’s health is not put at risk because of barriers to accessing energy for appropri...
Submission supporting the re-authorisation of the Solar Code
Consumer Action has supported the Clean Energy Council (CEC)’s application for re-authorisation of the Solar Retailer Code of Conduct (the Solar Code). Principally, we support the application to avoid...
Submission: Essential Service Commission’s Electricity Distribution Code review
Consumer Action has commented on the Essential Service Commission’s (ESC) Electricity Distribution Code review – customer service standards draft decision (Draft Decision). We generally support the pr...
Submission to the Parliamentary Joint Committee’s Class Action Inquiry
Class actions provide Australians a valuable mechanism for accessing justice where systematic or repetitive conduct by the same party has caused similar harm to numerous individuals. Class actions als...
Comment to the Class Action Inquiry
Consumer Action has provided comment to the Parliamentary Joint Committee’s inquiry, Litigation funding and the regulation of the class action industry (Class Action Inquiry). Class actions p...
Submission: Maximum prices for embedded networks and other exempt sellers
Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (ESC) Maximum prices for embedded networks and other exempt sellers Draft Decisio...
Submission to the Senate Select Committee on COVID-19
Our clients have been affected by the COVID-19 emergency, and the Australian Government’s response, in a number of ways. In many cases we have experienced a short-term decrease in demand on financi...
Submission: Bushfire Royal Commission and insurance affordability
Consumer Action’s submission to the Royal Commission into National Natural Disaster Arrangements covers the insurance and financial challenges faced by communities in the aftermath of the Black Summer...
Consumer group tells Bushfire Royal Commission that climate change is creating a perfect storm for insurance affordability
Consumer Action has warned that climate change is expected to make insurance unaffordable for many as extreme weather events hit Australia as part of its submission to the Bushfire Royal Commission re...
Joint Submission: Implementing the Royal Commission recommendations: Mortgage brokers and the best interests duty
A joint consumer submission from Consumer Credit Legal Service (WA), CHOICE,Consumer Action Law Centre, Financial Counselling Australia and Financial Rights Legal Centre. It’s time to make mortgage...
