OPINION:  Why unsolicited selling should be banned  

An edited version was first published in the Herald Sun on Sunday, 14 April 2025 Christine clicked on a Facebook site promising a solar deal with government rebates she could not refuse. Then a sal...

Buy now pay later exposure draft materials

Our organisations have long advocated for Buy-now-pay-later (BNPL) to be regulated as a credit product under the National Consumer Credit Protection Act 2009 (NCCPA), and so we welcome the major step...

Consultation: Designated complaints determination

With our undersigned sector colleagues, we affirm our previous support for the designated complaints function, and our previous comments about the design and structure of the legislation in our joint...