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scales of justice

Media release: ‘Vendor terms’ home ownership deal a fantasy with no basis in reality

An application was lodged with VCAT after Ms Sheree Becker, and her company Again Investments Pty Ltd signed a single mother of two children to a $309,000 ‘rent to buy’ contract.

scales of justice

Media Release: Financial System Inquiry puts consumer welfare first

The Financial System Inquiry recognises that consumer welfare should be the core goal of the financial system and makes recommendations that promote fairness, strengthen consumer protections and recognise the value of proactive regulators.

Senior couple meeting

Media release: Major parties urged to commit to helping vulnerable seniors before election

Ahead of the Victorian Election at the end of November 2014, Consumer Action has been speaking to all major parties and seeking a commitment to a broad based review of the retirement housing sector.

Media release: Ensuring ‘fixed’ means ‘fixed’ when it comes to energy contracts

Consumer Action Law Centre and the Consumer Utilities Advocacy Centre welcomed the Coalition’s announcement that it will ban energy retailers using the term “fixed” when referring to contracts with variable pricing.

Energy retailers given green light to increase prices at will

Energy retailers will continue increasing prices at their leisure after the AEMC rejected a proposal that would have banned them from increasing a customer’s tariff during a fixed term or benefit contract.

overdue bills

Media release: Victorian energy retailers failing struggling customers – disconnection on the rise

The Energy and Water Ombudsman Victoria Annual Report for 2013/14 suggests energy retailers are failing to offer sufficient assistance to customers struggling with high bills.

Media release: Government’s pre election energy statement a welcome addition to the debate

Consumer Action has welcomed the State Government’s focus on making Victoria’s energy market easier to navigate, and keeping vulnerable members of our community from being disconnected.

scales of justice

Media release: Stitched up by two traders in the one deal – Foton Dandenong & All Loans R Us in the spotlight

Car dealer Foton Dandenong has been found to have broken the Australian Consumer Law, and All Loans R Us found to have engaged in unlicensed credit activity.

overdue bills

Media release: Investigation into energy disconnections a welcome first step

Consumer Action Law Centre has welcomed the Victorian Government’s announcement that it has directed the Essential Services Commission to conduct an investigation into the underlying causes of energy disconnections.

Media release: Energy market failing Victorian households, annual market report shows

An annual review of Australia’s energy markets suggest competition alone isn’t enough to keep the market running efficiently and to keep energy prices down.