Following the slew of financial scandals Australians have faced in recent years, consumer advocates say that Australians need simple and accessible justice with reformed Ombudsman services.
Energy price rises announced today will hit Victorians hard as the Consumer Action Law Centre warns energy companies to remember that their product is an essential service.
When customers are offered a “cooling off” period, they don’t change their minds, even when the alternative is considered subjectively better, our research finds.
Consumer advocates say that the Government’s response to a recent review of payday lending and consumer leases laws is a good start and can go further to support Australians who are struggling to make ends meet.
Australians have been told for decades that “cooling off” periods will protect them from predatory salespeople, but new research shows dodgy salespeople still have the upper hand.
“Dispute resolution in the finance sector should be enhanced to improve access to justice and keep financial institutions to account.”
Following years of vocational educational scandals, students with debts under the beleaguered VET FEE-HELP scheme will soon have somewhere to turn to for help. Consumer Action Law Centre (“Consumer Action”) said students were winners today as the Federal Government amended its own VET Student Loans legislation before the parliament to introduce a requirement on VET […]
Struggling Aussies are set to get much needed cash back in their pockets following a major enforcement action by the Australian Securities and Investments Commission (ASIC). With news that payday lender Cash Converters is set to pay a $1.4m penalty and give almost $11m back to Australians, consumer advocates say the Government must act […]
The life insurance industry’s new code of practice is a modest step but much more work is needed to deliver good consumer protection, say Financial Rights Legal Centre and Consumer Action Law Centre.
Struggling Aussies are losing their life savings to black market housing operators spruiking dodgy property deals. A new report shows the devastation caused by risky vendor finance and rent-to-buy property deals and calls for law reform and a ban.