More funding and new powers gives financial watchdog new teeth.
A financial disaster is looming unless there is an urgent response to expert recommendations to clean up payday loans and consumer leases. As pressure builds on mainstream finance institutions, Consumer Action Law Centre is urging decisive action on recommendations in the Small Amount Credit Contracts (SACC) review tabled in Federal Parliament today. With data showing […]
Consumer Action Law Centre has written to the CEO of National Australia Bank (NAB) requesting that vulnerable customers unfairly excluded from its bank fees class action deal be compensated
A Royal Commission into the finance sector would benefit consumers by focussing on how we can better prevent Australians falling victim to poor conduct in the finance sector, and how we can bring greater integrity and fairness to the culture of our big banks.
Consumer Action Law Centre is pleased to announce that it will commence trading as the Consumer Action Loan Centre from 1 July 2016.
Australians could be due for over $70m* worth of refunds each year for insurance and warranty products they don’t even know they’ve bought.
Energy retailers are to provide improved, targeted assistance to customers experiencing financial difficulty under a proposed new regulatory framework announced by the Andrews Government today. The framework is the outcome of an inquiry by the Essential Services Commission into best practice financial hardship programs of energy retailers.
Gerard Brody spoke at the National Consumer Congress 2016.
Funding for the Telephone Interpreter Service must be restored.
With ABS data showing that Australians are living with over $1 trillion of personal debt, consumer advocates are warning that an emerging industry of ‘debt vultures’ is making things worse. Debt vultures (known by regulators and industry as ‘debt management firms’) promise to help Australians solve their money or debt problems, but consumer advocates say the […]