Archive | Media Release


New polling shows that Australians are ready for a Retail Ombudsman

A new poll released today made a strong case for the establishment of a Retail Ombudsman, a free and informal way to resolve disputes between everyday Australians and businesses, including tradies and online shops. Sixty percent (60%) of Australians surveyed by IPSOS* said that they would use a Retail Ombudsman if available. This is remarkable […]


Good enough for Google. Good enough for Australia.

Google’s decision last week to ban the advertisement of payday loans demonstrates that the world is moving against the proliferation of payday loans. It is Australia’s turn to show leadership and clamp down on these exploitative products. Today, Consumer Action Law Centre is using this globally significant decision by Google to launch a new calculator […]

Julie Photo

Payday loans the next financial disaster

A financial disaster is looming unless there is an urgent response to expert recommendations to clean up payday loans and consumer leases. As pressure builds on mainstream finance institutions, Consumer Action Law Centre is urging decisive action on recommendations in the Small Amount Credit Contracts (SACC) review tabled in Federal Parliament today. With data showing […]