Veda Advantage Information Services and Solutions Ltd (Veda) is being forced to refund thousands of consumers who paid to obtain credit reports under Veda’s expedited delivery deal, according to a decision handed down today by the Australian Privacy Commissioner.
Money worries keep many Australians up at night and for some companies this is good for business. When watching TV browsing the internet during those early morning hours, Aussies cannot avoid advertisements that promise solutions to their financial problems.
At their meeting in Melbourne this week, Energy Ministers from around the country will consider an issue that has the potential to save households and businesses hundreds of millions of dollars each year. The cost of building, operating and maintaining energy networks—the poles, wires and pipes that transport electricity and gas—make up around half of […]
Following the slew of financial scandals Australians have faced in recent years, consumer advocates say that Australians need simple and accessible justice with reformed Ombudsman services.
Energy price rises announced today will hit Victorians hard as the Consumer Action Law Centre warns energy companies to remember that their product is an essential service.
When customers are offered a “cooling off” period, they don’t change their minds, even when the alternative is considered subjectively better, our research finds.
Consumer advocates say that the Government’s response to a recent review of payday lending and consumer leases laws is a good start and can go further to support Australians who are struggling to make ends meet.
Australians have been told for decades that “cooling off” periods will protect them from predatory salespeople, but new research shows dodgy salespeople still have the upper hand.
“Dispute resolution in the finance sector should be enhanced to improve access to justice and keep financial institutions to account.”
Following years of vocational educational scandals, students with debts under the beleaguered VET FEE-HELP scheme will soon have somewhere to turn to for help. Consumer Action Law Centre (“Consumer Action”) said students were winners today as the Federal Government amended its own VET Student Loans legislation before the parliament to introduce a requirement on VET […]