The Financial System Inquiry recognises that consumer welfare should be the core goal of the financial system and makes recommendations that promote fairness, strengthen consumer protections and recognise the value of proactive regulators.
Ahead of the Victorian Election at the end of November 2014, Consumer Action has been speaking to all major parties and seeking a commitment to a broad based review of the retirement housing sector.
Consumer Action Law Centre and the Consumer Utilities Advocacy Centre welcomed the Coalition’s announcement that it will ban energy retailers using the term “fixed” when referring to contracts with variable pricing.
Energy retailers will continue increasing prices at their leisure after the AEMC rejected a proposal that would have banned them from increasing a customer’s tariff during a fixed term or benefit contract.
The Energy and Water Ombudsman Victoria Annual Report for 2013/14 suggests energy retailers are failing to offer sufficient assistance to customers struggling with high bills.
Consumer Action has welcomed the State Government’s focus on making Victoria’s energy market easier to navigate, and keeping vulnerable members of our community from being disconnected.
Media release: Stitched up by two traders in the one deal – Foton Dandenong & All Loans R Us in the spotlight
Car dealer Foton Dandenong has been found to have broken the Australian Consumer Law, and All Loans R Us found to have engaged in unlicensed credit activity.
Consumer Action Law Centre has welcomed the Victorian Government’s announcement that it has directed the Essential Services Commission to conduct an investigation into the underlying causes of energy disconnections.
An annual review of Australia’s energy markets suggest competition alone isn’t enough to keep the market running efficiently and to keep energy prices down.
Veda Advantage Ltd a company which stores the credit history of millions of Australians, has been accused of breaching new credit reporting laws.