Response: Australian Consumer Law Review Final Response

Today the Australian Consumer Law Review Final Report was released, and consumer advocates say there are some great wins for Australians. Consumer Action Law Centre CEO Gerard Brody said that some im...

120 day delay inflicting greater payday pain

Consumer groups call for the Federal Government to take immediate action to protect payday loan and lease borrowers. The Consumers Federation of Australia, CHOICE, Consumer Action Law Centre, Financi...

Mortgage broker mayhem

CHOICE and the Consumer Action and Financial Rights Legal Centre are calling on the federal government to act on conflicted remuneration in the mortgage market following an ASIC report that found wide...

$250K: the shocking cost of retirement housing disputes

Consumer Action Law Centre (“Consumer Action”) today released the amount of costs it has incurred in running litigation in the Victorian Civil and Administrative Tribunal against the landlord of the W...

Public statement – Veda and Consumer Action Law Centre

Veda and the Consumer Action Law Centre (Consumer Action) have agreed upon a conciliated resolution to the representative complaint lodged by Consumer Action with the Office of the Australian Informat...

Veda to refund consumers after breaching privacy rules

Veda Advantage Information Services and Solutions Ltd (Veda) is being forced to refund thousands of consumers who paid to obtain credit reports under Veda’s expedited delivery deal, according to a dec...

Time to abolish unfair energy appeals

At their meeting in Melbourne this week, Energy Ministers from around the country will consider an issue that has the potential to save households and businesses hundreds of millions of dollars each y...

Power price shock – fake discounts gouge Victorians

Energy price rises announced today will hit Victorians hard as the Consumer Action Law Centre warns energy companies to remember that their product is an essential service. "Over 60,000 Victorians...

Cooling-off periods for consumers don’t work: study

Paul Harrison, Deakin University When customers are offered a “cooling off” period, they don’t change their minds, even when the alternative is considered subjectively better, our research finds. W...

Payday lending reform will make people’s lives better

Consumer advocates say that the Government’s response to a recent review of payday lending and consumer leases laws is a good start and can go further to support Australians who are struggling to make...

Cooling off doesn’t work: New research

Australians have been told for decades that “cooling off” periods will protect them from predatory salespeople, but new research shows dodgy salespeople still have the upper hand. Dr Paul Harrison, c...

Banking tribunal may not deliver: Consumer experts

  Consumer Action Law Centre, Financial Rights Legal Centre, Financial Counselling Australia and Consumers’ Federation of Australia have jointly written to the Prime Minister, the Treasurer an...

Andrew Leigh and Labor announce beefed up ACCC

Today at a media conference with Labor's Andrew Leigh, Consumer Action Law Centre's Gerard Brody called out current penalties under the Australian Consumer Law as "inadequate". The following comments...

Good enough for Google. Good enough for Australia.

Google’s decision last week to ban the advertisement of payday loans demonstrates that the world is moving against the proliferation of payday loans. It is Australia’s turn to show leadership and clam...

Consumer groups welcome a stronger ASIC

  Consumer groups CHOICE and Consumer Action Law Centre welcome today’s announcement of new funding and powers to protect consumers of financial services. In 2014-15 ASIC’s budget was reduced...

Payday loans the next financial disaster

https://www.youtube.com/watch?v=DaVTYoVoZaE A financial disaster is looming unless there is an urgent response to expert recommendations to clean up payday loans and consumer leases. As pressure bui...
flying vulture

‘Debt vultures’ in the spotlight

Australians live with over $1 trillion in personal debt, according to recent data from the Reserve Bank of Australia. That’s a staggering figure that should have economists, legislators and regulators...