Submission: Privacy and trust in the new energy market

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input the Energy Market Reform Working Group's (EMRWG) paper, New products and services in the electricity market—consu...

On the Wire: April 2015

Consumer action has published the April edition of On the Wire, a quarterly publication featuring updates on national energy market reforms and regulatory processes. Edition 42 can be found here....

Submission: Energy Green Paper

Consumer Action has provided the following submission to the Department of Industry on the Energy Green Paper. Australia’s energy market is rapidly changing, with the unprecedented fall in energy d...

Report: Smart Moves for a Smart Market

Smart Moves for a Smart Market: Simple steps to ensure consumer protections keep pace with innovation in a hi-tech energy market takes an in-depth look at the emerging demand-side energy market, inclu...

Report: Problems with Payment

As winter energy bills begin landing in letterboxes, a new report from the Consumer Action has identified fundamental flaws in the way energy retailers identify and assist struggling customers. Proble...

Submission: Competition Policy Review Issues Paper

Consumer Action has made a submission on the Competition Policy Review Issues Paper. The key points and recommendations are outlined below: While effective competition generally ensures market outc...

Submission: Review of the 2020 Renewable Energy Target

The Consumer Action Law Centre welcomes the opportunity to provide input into the Federal Government’s review of Australia’s Renewable Energy Target (RET). Consumer Action is an independent, not-for-...

Submission: AEMC’s 2014 Retail Competition Review

Consumer Action has provided comment on the Australian Energy Market Commission’s (the AEMC) 2014 Retail Competition Review Approach Paper. We welcome ongoing reviews of competition within retail mar...

Submission: Energy White Paper 2014

Consumer Action was pleased to have the opportunity to comment on the Energy White Paper 2014. Our submission is available here....

Media release: End energy retailers’ free ride

New proposal to fix energy prices for length of contract Energy retailers would be banned from increasing a customer’s tariff mid contract under a proposal to be considered by the Australian Energy M...

Submission: Carbon tax repeal legislation

Consumer Action generally does not support repeal of the legislation that is not linked to imposing a price on carbon emissions, given the dire consequences for Australians from predicted impacts of c...

A Policy Trilemma – workshop

Consumer Action held a workshop in June 2013 to further the discussion of key energy issues for consumers identified in its report, A Policy Trilemma. The workshop convened a number of participants an...