On the Wire: edition 33

Consumer action has published the October edition of On the Wire, a quarterly publication featuring updates on national energy market reforms and regulatory processes. Edition 33 can be found here....

Electricity and gas debt

Use this information sheet if: you are having trouble paying your electricity or gas bill; or you want information about payment arrangements and your rights. You do have rights under the E...

July 2012

Home help has strings attached The Age, 25 July 2012, John Kavanagh Unpaid power bills going up The Age, 17 July 2012, Rachel Wells Avoid the stress zone on your home loan Sydney Morning Hera...

Working for a fairer energy market

Energy market reform Our work brings the consumer voice to the national energy market. Our advocacy draws on real consumer concerns —expressed through our casework services (legal and financial counse...

Energy retailers urged to end door-to-door sales

Consumer Action has challenged Australia's energy retailers to put an end to door-to-door energy sales. The Centre issued the challenge on the back of new research showing 77 per cent of Australians h...

Submission: Victorian Retail Competition Review

Consumer Action is very appreciative of the Commission’s early and informal consultation undertaken in preparation for the review. The Commission’s willingness to consult directly with consumer repres...